10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,142 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The power brakes completely failed. This happened on September 28, 2005. This was the second time this happened; the first time was on October 27, 2004, and the dealer replaced the brake booster or something to the brake booster. There was no forewarning, but one could hear a little noise when pressing the brakes, and that was at the moment it happened. It happened in dry pavement and warm weather.
- New Rochelle, NY, USA
Caller was trying to park and the brakes did not hold. Caller hit a garage and two other vehicles. Caller was going about 5 mph. Dealer has not been contacted yet. Manufacturer will get back to caller.
- Marietta, OH, USA
I took my RX330 in for its 5000 mi checkup and the recall regarding the brake light recall. After 2 hours I was told that in an effort to gas up my vehicle, my brake booster failed at the gas station and was being transported to the dealership but I was told that the vehicle was too dangerours to drive and that I would be provided a loaner. I was told that it would be up to three weeks before my vehicle would be ready. Fortunately, it took only four days to be repaired. Now I am driving my vehicle with real apprehension. I purchased this vehicle based upon consumer reports safety and I hope I do not live to regret it.
- Iindianapolis, IN, USA
Locked brake pedal;1. on turning on the ignition, the brake peddal locked. When this problem appeared the first time, I wasn't sure what happended as the brake pedal unlocked after turining on and off the ignition again. 2. during the 5000 mi service I told the dealership that the brake indicator light had not turned off (light on the dash board) once and asked them to check. They assumed this to be related to the recall my vehicle had for the brake lights (tail lights) and fixed the vehicle for the recall issue. 3. once again the brake pedal locked on Jan 28th when I turned on the ignition when the vehicle was parked on a slope in snow. While I used the parking brake to control the vehicle the pedal did not unlock. After repeatedly turning on and off the ignition I was able to unlock the pedal (about 5 mins) and I then called up the dealership. 4. the dealership fixed the car for locking by installing a "brake booster" 5. what bothers me most is the lack of proactive response from Lexus on this dangerous failure. I was lucky that the brakes locked when I was turning on the ignition, had the same happened while driving this could have cost me and my wife our lives. As the dealership was aware of this issue (from other customer complaints) they should have proactively checked the car when I took it in for the 5000 mi service. My pedal locked after two days of the service!
- Jersey City, NJ, USA
Brakes failed, and consumer unable to stop the vehicle consumer's vehicle rear ended the vehicle in the front.
- Sparta, NJ, USA
The brake booster is sticking and causing the brakes to operate immediately like the consumer is stomping on the brake pedal. Also, brake check light is on. Took vehicle dealer for check up, but the cause was undetermined.
- Fort Worth, TX, USA
2004 Lexus RX330 anti-lock brakes are too sensitive and does not stop in snow or ice. This allows the vehicle to roll forward and does not allow the vehicle to stop under its own weight. Lexus RX300 does not have this problem. Am owner of both.
- Newburgh, IN, USA
Brakes failed! after starting my car and putting it into reverse to back out of the driveway, I found I had no brakes...the car started moving despite my foot being on the brake pedal. I had to use the emergency brake to stop. After stopping the car, I observed the break pedal is all the way to the floor. The car has been towed to the dealership!
- Chapel Hill, NC, USA
- Miami, FL, USA