10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
40,000 miles

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problem #2

Apr 012009

RX 330

  • miles
My air vents constantly emit a white powdery substance that collects on the dashboard and within the vents. I have complained to the dealership with concerns of what I am inhaling into my lungs and was told that the calcium coating is coming off of a tube or wire and the calcium then gets blown out of the air vents into the passenger compartment. They also stated that the substance is not harmful if inhaled but I am not sure I believe that. The repair cost would be thousands of dollars because they have to remove my entire dashboard to reach the faulty part. Lexus stated they offered to pay 50% of repair/replacement costs and I do not feel that I should pay a penny as I have done nothing to cause the problem.

- Centerville, OH, USA

problem #1

Aug 192011

RX 330 6-cyl

  • 80,000 miles
While backing out of my parking place in our underground garage I put on the brake to go from reverse to drive. When I put the vehicle in drive the engine raced up and the car surged forward. I was only 15 feet from a brick wall of which I hit at an angle. I bounced off this wall and went 10 feet further head on into another wall. I did not touch the gas petal, the mats are rubber and were not a problem. The vehicle just suddenly accelerated. The air bags did not deploy and I shut the engine off as soon as I could but given the fact that the total travel length was around 30 feet this was not possible. This is a know problem with Toyota!! we love our car but we are now afraid of it. My insurance rates will be going up because of a factory defect and all I have seen are excuses in regards to this problem.

- Seattle, WA, USA