10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While backing out of my parking place in our underground garage I put on the brake to go from reverse to drive. When I put the vehicle in drive the engine raced up and the car surged forward. I was only 15 feet from a brick wall of which I hit at an angle. I bounced off this wall and went 10 feet further head on into another wall. I did not touch the gas petal, the mats are rubber and were not a problem. The vehicle just suddenly accelerated. The air bags did not deploy and I shut the engine off as soon as I could but given the fact that the total travel length was around 30 feet this was not possible. This is a know problem with Toyota!! we love our car but we are now afraid of it. My insurance rates will be going up because of a factory defect and all I have seen are excuses in regards to this problem.
- Seattle, WA, USA
- Centerville, OH, USA