I saw on the internet while I was looking for new mats this year my Lexus RX 350, 2007, vin [XXX] was recalled for the dashboard until May 2017. During 2013 through 2018; my husband left me for my friend; both my sons were shot in different cities; one in Nashville, and one in Denver Colorado. The one in Nashville, was shot 10 times by his roommate who forgot he had a roommate. Fortunately, he turned around so his laptop in his backpack got the bullet which would have killed him. He was left with a dominant disabled arm. He had just come back from Las Vegas working with Jason Aldean as a cameraman and saw the bloody massacre from the shooters. My oldest lives in Denver. He was shot and killed by the police on a domestic call. They overreacted. My ex-husband would not let me come to the funeral or visit the son in Nashville when he was hurt. I was not able to focus on anything else during that time. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I am [XXX] and [XXX]. I-??m still driving my Lexus 2007 and plan to the rest of my life. I didn-??t see the mail about the recall of my dashboard, nor anything else for several years. I only have about 94,000 miles on it. Most of my friends want to drive in my car instead of their new ones. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I plead with you to extend the time and allow me to replace my dashboard on the recall. Thank you for listening, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Memphis, TN, USA

I saw on the internet while I was looking for new mats this year my Lexus RX 350, 2007, vin [XXX] was recalled for the dashboard until May 2017. During 2013 through 2018; my husband left me for my friend; both my sons were shot in different cities; one in Nashville, and one in Denver Colorado. The one in Nashville, was shot 10 times by his roommate who forgot he had a roommate. Fortunately, he turned around so his laptop in his backpack got the bullet which would have killed him. He was left with a dominant disabled arm. He had just come back from Las Vegas working with Jason Aldean as a cameraman and saw the bloody massacre from the shooters. My oldest lives in Denver. He was shot and killed by the police on a domestic call. They overreacted. My ex-husband would not let me come to the funeral or visit the son in Nashville when he was hurt. I was not able to focus on anything else during that time. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I am [XXX] and [XXX]. I-??m still driving my Lexus 2007 and plan to the rest of my life. I didn-??t see the mail about the recall of my dashboard, nor anything else for several years. I only have about 94,000 miles on it. Most of my friends want to drive in my car instead of their new ones. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I plead with you to extend the time and allow me to replace my dashboard on the recall. Thank you for listening, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Memphis, TN, USA

The cable holding the spare tire up underneath the car snapped while I was at a stop light, resulting in my tire and it's cover falling onto the road

- Hammond, IN, USA

The contact owns a 2007 Lexus RX350. The contact stated that the dashboard was cracked. The dealer (sterling mccall Lexus, 10025 southwest fwy, houston, tx 77074, (713) 995-2630) was contacted, but had not diagnosed or repaired the vehicle. The manufacturer was made aware of the failure and informed the contact that there were no recalls. The failure mileage was 161,390.

- Houston, TX, USA

Air bag failure light on, air conditioning does not work, broken or cracked board almost everywhere, air conditioning does not work, maintenance light always on despite mechanical overhaul.

- Miami, FL, USA

My dashboard is terribly cracked and it's very shiny. It's difficult to see when driving on the sun

- Boynton Beach, FL, USA

I went to get something out of the back of my Lexus, which was parked in my garage, and the handle to the rear door latch is "melted". I went to manually open the rear power door and the plastic or rubber that was covering the manual button was melted and sticky. I keep my car in my garage when I'm not running errands or at work. Not sure when it "melted" cause I usually use the power door button on my remote to open the rear door. I have read other complaints with the same issue.

- Odessa, TX, USA

My car is used to drop off and pick up children from school and grocery shopping, and it has never been in an accident; however, one day I had just got in the car and started it up (my adult son was in passenger seat) and the air bag light came on my dash and the passenger air bag light shows it is not on. My son weighs almost 200 pounds. We even had him get out of the car and sit back down again, thinking the seat didn't register for some reason, but nothing changed. This is a serious safety issue, as if ever involved in a crash, the airbag will not deploy to protect any passenger sitting in the front seat. Also, the dash of my car is cracking and huge spider web cracks have now begun to take over the dash on both passenger and driver side. I keep it garage most of the time so have no idea why this has started happening either. Can send photos if they are needed, just let me know.

- Rockwall, TX, USA

The liftgate on our 2007 Lexus RX350 has a very hazardous safety issue. When pushing the auto liftgate button in the car to open the liftgate it opens for a couple of seconds but then without warning will start to shut on its own. There is no safety feature that keeps if from closing even if you are standing there emptying groceries, etc. Both my son and I almost got our heads crushed by the liftgate coming down on us. The car is stationary when this happens. It does not happen if the liftgate is opened manually. We feel that this is a huge saftety concern for anyone who does not know to move away because the liftgate will come right down on your head.

- Harleysville, PA, USA

While driving straight on the road with no cars near by and no overpasses nor anything over head, I heard an extremely loud pop. My sun roof shattered into millions of pieces. The sun roof is still in tacked but cracked. I pulled over and inspected the car. The sun roof glass is lifted vertically as though the pressure due to the temperature from the outside and the inside of the car caused this to happen

- St Louis, MO, USA

I parked my car in a parking spot to do some errands and, before I could put the car in park and turn the car off, the car shot forward and went through some shrubs, across a walkway, and finally ran straight into a brick wall of one of the stores I was going to. Several bricks fell off the building and, needless to say, I was as shaken up as the building. Since there is a wide walkway between the shrubs and the building, if anyone had been going to or from the store, that person or persons would, in all likelihood, have been killed. There were several witnesses who saw my car pull into the space, come to a stop, and then fly across the shrubs, sidewalk and into the building. My foot never touched the accelerator at the time of the incident and, according to the company that repaired the car, there was no need to adjust/replace the floormat or the accelerator or the brakes.

- Charlotte, NC, USA