10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 33,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
As a Lexus owner and international journalist (Washington, DC) I hereby lodge a formal complaint against Lexus usa/tms offices in torrance, ca. My mother and I survived death, sustained traumatic serious injuries (which led to my miscarriage) due to my Lexus car manufacturer defects and mechanical malfunctioning resulting in a loss of control collision on 09/21/2009. Since 09/22/2009 up to date 11/30/09 I have been cheated, scammed and lied to by my car manufacturer and sales offices corporate leaders, who contacted me and gave me false promises of my car re-purchase, stating that my defective car is subject to a buy-back and replacement in addition to legal liability issues related to our medical bills. Up to date I have been cheated, lied as being a victim of a chain of liars, cheaters and fraud masters from Lexus-usa. Proof of all communications will be provided to your office upon request. Please handle an expedited and extensive investigation in this matter. My car is abandoned by Lexus usa headquarters those who contacted me a few times and cheated about prompt resolution of my claim for all damages resulted from my car defects. As journalist and victim of fraud, I will prepare a special news coverage with my colleagues that will disclose and expose Lexus usa deceptive business practice and fraud. I will seek recovery to the fullest extent of laws. Lexus usa office fraud masters who have been assigned to my claim, caused me punitive and monetary damages. As a result I sustained medical, rental and other expenses. All wrongdoers shall be held accountable due to violations and non compliances with federal, state and local laws and regulations. Please contact me and advise me of the status of this case. Updated 03/23/2010
- Burbank, CA, USA
The contact owns a 2008 Lexus RX350. While driving 50 mph, the vehicle began dragging and would not accelerate over 50 mph. The vehicle was pulled over and smoke was coming from the wheel assembly. The brakes locked. The vehicle was restarted and drove normally for 5 miles. The dealer was unable to duplicate or determine the cause of the failure. The failure mileage was 9,000 and current mileage was 13,000.
- Florissant , MO, USA
- Livingston, TN, USA