9.2

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,667 miles

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problem #3

Jun 132023

RX 350 6-cyl

  • miles
I was advise by one of the mechanic to change tires immediately. Since my Grand daughter occasionally drive the card, due to safety, We bought 4 set of Brand New Good Year Assurant Outlast Tires immediately (235/55 R18) from Walmart at Farmingdale, NY on 6/12/2023 at 8:00 PM. Walmart stated that they could not put tire on my car for another week so I decided to take tires to my local mechanic who put ALL 4 tires next day in the morning. All tires were installed; however, after driving for about 15 miles, I saw my car pulling. I pulled in safe area and notice that the car was tire was flat. I towed car to the mechanic who installed it. He stated that tire is leaking from side and is NO Good! I went to Walmart to complain about the tire. They punted the problem to call Good Year. I called Good Year at [XXX] to file complain (No [XXX]). Apparently, Good Year tire technician looked in Hurry at the tire and stated that is Road side issue and punted problem again. They stated that they will provide 50% tire cost if we buy again. I believe there is defect in the tire which Good Year (and Walmart) are not owning up to and giving run around. I still have the tire and I want NHTSA to investigate further on root cause esp since I do have 3 other tires installed and my granddaughter is driving. If you have any questions or concerns please call at [XXX] (My Son [XXX]) or me at [XXX] [XXX]. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Jericho, NY, USA

problem #2

Nov 192021

RX 350

  • miles
I AM WRITING TO ADDRESS FAULTY COOPER EVOLUTION TOUR 100V TIRES - TREAD SEPARATION IN 3 YEARS AND 5,102 MILES. ATTACHED ARE 2 DOCUMENTS THAT WILL INDICATE THE FOLLOWING: 12/05/2018 4 COOPER EVOLUTION TOUR 100V TIRES PURCHASED AT TIRE KINGDOM POMPANO BEACH FLORIDA $ $501.89 @ 81,140 MILES. 11/26/2021 4 MICHELIN PRIMACY MXM4 TIRES PURCHASED AT J M LEXUS MARGATE FLORIDA $1,035.92 @ 86,242 MILES. WE TRAVELED TO VENICE, FLORIDA ON 11/15/2021 AND RETURNED 11/19/2021. ON OUR RETURN TRIP THE CAR (2009 LEXUS RX350) BEGAN TO SHAKE AND VIBRATE VIOLENTLY! WE WERE SCARED AND CONCERNED FOR OUR SAFETY ! WE IMMEDIATELY BROUGHT OUR CAR TO J M LEXUS TO CORRECT THIS DANGEROUS SITUATION! THEY INDICATED TIRE TREAD SEPARATION HAD OCCURED, AND ALL 4 TIRES NEEDED TO BE REPLACED. INCIDENTALLY, I OWN 2 OTHER LEXUS RX350'S IN CONNECTICUT, AND I HAVE COOPER TIRES ON BOTH. NO PROBLEMS WITH THE 8 CONNECTICUT COOPER TIRES. IN SEARCHING YOUR WEB-SITE I NOTICE NHTSA RECALL No. -?" 19T-024 FOR COOPER EVOLUTION TIRES. THIS MAY BE APPLICABLE AND PROVIDE NHTSA SUPPORT FOR MY CLAIM OF FAULTY TIRES. IN RESPONSE TO THE ABOVE NHTSA GENERAL GUIDELINE BULLET POINT QUESTIONS: THE TIRES FAILED AND HAVE BEEN DISPOSED OF BY JM LEXUS. WE THOUGHT THE CAR WAS GOING TO CRASH IT WAS SHAKING SO VIOLENTLY! JM LEXUS DEALER DETERMINED THE CAUSE AS FAULTY TIRES. ONLY JM LEXUS EXAMINED THESE TIRES. NO WARNING LAMPS OR ALARMS. THIS PROBLEM FIRST APPEARED ON 11/19/2021 ON OUR RETURN TRIP (210 MILES) FROM VENICE FLORIDA TO POMPANO BEACH FLORIDA. TIRE SIZE 235 /55 R18 100V COOPER EVOLUTION TOUR. P.S. FROM THE VERY FIRST DAY THAT I BOUGHT THESE TIRES 12/05/18 I WAS SUSPECT OF THEM BECAUSE ALL 4 HAD AN EXCESS OF MATERIAL ON THE EDGE OF THE TIRES THAT WAS NEVER TRIMMED OFF PROPERLY ! I THESE MADE ME WONDER IF THEY WERE DEFECTIVE IN SOME MANNER ?

- Pompano Beach, FL, USA

problem #1

Aug 092009

RX 350

  • 5,000 miles
While traveling at normal highway speed the front tire outer sidewall shredded completely and uniformly around the entire circumference of the sidewall, resulting in complete failure of the tire. The tire / car has 5,000 miles. Michelin brand. I do not know the dot number, type of tire or sizing other than it is a micdhelin tire, or VIN number; so guesses for the same have been inserted.

- Bakersfield, CA, USA