10.0
really awful- Crashes / Fires:
- 15 / 3
- Injuries / Deaths:
- 4 / 1
- Average Mileage:
- 28,682 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My car suddenly accelerated as I was parking and hit a concrete wall. I was almost in the space and going 1mph aprox. 3 or 4 feet from the wall. They said I stepped on the wrong pedal to cause it. I did not, but lost my confidence and trust in my driving. The model car is a 2010 Lexus model RX350. Not on the list of recalls. The damage was in excess of $14,000. My insurance paid all but the deductible. I still do not believe that I did what they say and do not trust Lexus to tell me the truth of the matter at this time. The car went straight to the dealership for repairs.
- Houston, TX, USA
It's a Lexus rx 350 2010, the truck seems to accelerate or lurches forward with brief spurts of acceleration, the lapse in braking is probably less the a second. It happen while I brake to a full stop. I take the truck to two Lexus deal for concern, but they said, the vehicle is operating as designed, when they compared to same model vehicle. They also said that lurches is, the vehicle is preparing to shift into next gear so it's ready to shift to a different gear.please review this incident so that I could get this off my mind.
- Wolcott, CT, USA
We had a 2010 Lexus 350rx. In Aug 2009, I was driving home and the car accelerated up to about 60mph. My husband was in the car with me. We were trying everything to stop the car. We finally got it stopped. It did it a second time with my husband driving the next day. We know without a doubt that it was not the floormat. Which that is what Lexus blamed it on. I would not drive that car again.
- Danville, VA, USA
The contact owns a 2010 Lexus rx450H. The contact was driving approximately 25 mph over a bumpy road surface. There was pressure applied to the brake pedal in which there was a delay power response. The driver was able to continue in operation. The failure occurred whenever encountering a bumpy road surface. In addition, during acceleration the vehicle became uncontrollable which occurred intermittent. The vehicle was taken to an authorized dealer for inspection. The technician was unable to detect a problem. The vehicle has not been repaired for the malfunction. The failure mileage was 900. Updated 03/15/10 updated 10/05/10
- East Norristown, PA, USA
My 2010 Lexus rx 350 has had two incidents of sudden accelaration in the 6 weeks I have owned the vehicle. On both occasions, the vehicle suddenly reved up past 4 to 5,000 RPM for a fraction of a second and then returned to normal RPM (2000). Reported the first incident to Lexus. No action has been taken by Lexus.
- Kingwood, TX, USA
Lexus 2010 rx 350 cruise control traveling at 75 mph in Arizona had to slow down to about 55 mph and when the cruise control was resumed the vehicle roared ahead. The acceleration was extreme (pushed us back in our seats) and stopped after cruise control was turned off.
- Laguna Niguel, CA, USA
- Sands Point, NY, USA