10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 22,146 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On Saturday July 15, 2023, at between about 8:00 and 8:30 a.m. CDST the vehicle was parked overnight in a garage, spontaneously caught fire and burned and was a total loss. There was a smell I would associate with an electrical fire. People reported hearing a car alarm and a "popping sound" before the fire. The fire department extinguished the fire and had the car towed out of the garage of a condominium association. Fire damage to property (except the subject car) was minimal but there was extensive smoke. In my opinion based on this incident, electric/hybrid cars should not be parked indoors.
- Des Plaines, IL, USA
12/7/2017 I pulled into my driveway to park at 1 pm. I slowed down I had my foot on the brake, I was putting it into the park position when the car lunged forward and and put a hole in the garage door and knocked it off track.I was stunned & surprised.my husband and I could not duplicate this action. On 12/14/17 I pulled into the parking lot at foy park in burbank ca. I slowly pulled into a parking space, my foot was on the brake as I put the car into the park position the engine revved and the car took off over a cement parking block and over the curb, went through a chain link fence and landed in the brush with 3 wheels off the ground and the engine was still racing with my foot on the brake. On 12/15/17 the day after I drove into my driveway about 2 pm. My foot was on the brake I put it into park and it did the same [xxx] thing and 5 feet my friend [xxx] witnessed it. That was it for me I had it towed to keyes Lexus Toyota and never drove it again. Keyes said they could find nothing wrong with it and I know from checking on line with my friend [xxx] that other people have had the same problem in the U.S. I am deeply worried that this car will be sold again and someone will be injured or killed. There are 64437 miles on the odometer when traded in.please help !! I was the only person injured, suffering back and neck injures and I am still being treated I'm a little afraid of driving any car at this point but I will work through it.. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- North Hollywood, CA, USA
- Wylie, TX, USA