10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
53,906 miles

About These NHTSA Complaints:

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problem #4

Dec 062019

RX 350

  • 84,500 miles
I was broadsided on my drivers door and not 1 airbag went off. The officer said she was driving at least 40mph. I had left the stop sign to make my left hand turn when it occured. My car was totaled

- New Braunfels, TX, USA

problem #3

Aug 172019

RX 350 6-cyl

  • 66,123 miles
I am the original owner of a 2013 Lexus RX350. On August 14, 2019 as I was parking my car and rolling into a parking spot, with my foot only on the brake pedal, the engine revved and the car accelerated forward. The car hit a curb and gave me the time to react and applied enough brake pressure to stop the vehicle before it went into the street into oncoming traffic. The next day I brought the car into my local Lexus dealership. They had the car for the entire day and could not find anything wrong with the vehicle. On August 17, 2019, the exact same thing happened as I was again rolling into a parking spot. Again with my foot only on the brake pedal, the engine revved and the car accelerated forward. This time I was not able to react quick enough as the car hit a concrete pole at the front of the parking spot. I had the car towed to the Lexus dealership. Over the next 30-45 days an independent engineer removed the event data recorder (edr)from the car and sent it to Toyota for analysis. On Oct 3, 2019 Toyota responded that based on their findings of the edr the vehicle is not defective. In my own search of the internet, I found numerous incidents on unintended acceleration for the same year, make and model as my car. I have sent letters to the CEO of Toyota and Lexus but as of this date, Oct 15, 2019 neither Toyota nor Lexus has acknowledged or admitted that anything is defective with the vehicle.

- Jackson Township, NJ, USA

problem #2

Jul 042018

RX 350

  • 65,000 miles
Front passenger seat occupancy sensor is not working, it lights up, standing, im motion all the time, I am afraid if I have a wife or love one on that seat

- Astoria, NY, USA

problem #1

Dec 222016

RX 350

  • miles
I was stopped turning right form one city street onto another city street when I was hit from behind. The airbag did not deploy nor did the seat belt stop me from careening forward in the seat causing my head to hit the steering wheel. I received a cut over my right eye from the impact.

- Franklin, TN, USA