10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,928 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Lexus RX350 had a slight grinding noise at around 43,000. It was not very clear initially especially when the ac was on. Now at 76,000 miles, the noise is very loud and Lexus said it is the water pump slowly going bad. Now the car, after 70,000 miles is out of warranty. I have seen reports online with common bearings failure on Toyota/Lexus water pumps. I wounder if this is a systemic issue given the well know reliability of the Lexus brand.
- Jacksonville, FL, USA
Broken cooling pump
- Efland, NC, USA
Driving down I-85S in between moreland and grantville, ga my car made a thump sound and then cutoff. I pull the car to the side of the interstate to see why it cut off. I exited the car with my passengers and we noticed smoke from the engine area. The next thing we notice is that the car caught fire and went up in flames.
- Atlanta, GA, USA
Driving normal speed on frwy #1 lane(4 lane) - no warning-lights or anything, smoke from engine compartment, pulled off frwy got out open pass side door to retrieve purse then saw flames come through on driver side, closed door and called 911 - car engine on fire
- Oxnard, CA, USA
At approx. 1:30 P.M. I was at a complete stop in line for the toll booth at the throgs neck bridge going between the bronx to queens in New York. My foot, fortunately, was firmly on the brake at the time of the incident. The car engine roared at seemingly full acceleration at which time I pressed the brake hard, shifted into neutral and turned off the ignition. Please note that the engine roared even in neutral. At no time did my foot slip to the accelerator nor did any object fall on the accelerator and the floor mats were securely fastened. If I had been driving at the time the incident could have resulted in a serious accident and possibly death. I brought the car into rallye Lexus in glen cove, N.Y. the next day and they performed their required Lexus tsa engineers tests, could not duplicate the incident.
- Great Neck, NY, USA
- Germantown, MD, USA