10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,625 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car had 70,000 miles and the transmission went out. Car was having issues with cranking, getting error codes for technology, and car sounding loudly and skippong along with not changing out properly. Dealer never found a problem, beyond technology, until the transmission went out. Dealer agreed to pay for new transmission 1 year warranty but not labor. Car would hesitate to start and could have broken down on highway had I not densnd an inspection again, one week after the dealer claim my car was fix and it was only the battery.
- Montgomery, AL, USA
Car parked on a driveway and slipped out of park and down the driveway into a neighbors tree across the street.
- Tega Cay, SC, USA
The contact owns a 2014 Lexus rx 350. While attempting to park the vehicle after a complete stop, during the (gear) shifting from drive to park, the vehicle suddenly accelerated and hit / crashed on to a building and spun off, and the impact caused the vehicle to travel for about 15 feet and stopped. Air bags did not deploy and a police report was filed. No injuries to anyone. The vehicle was towed to the Lexus dealership and later to dealership's collision shop. Approximate estimate for the repair is $21,000. Manufacturer was notified through the email option in Lexus customer assistance center. Approximate failure mileage was 5,500. It appears to be an issue with the engine or some internal electronic system. Because, when this incident happened, the vehicle was at a complete stop and my (driver) foot was on the brake pedal.
- Troy, MI, USA
- Farmington, UT, USA