10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 5,101 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Lexus RX350. While driving at a low speed, another vehicle crashed into the driver side of the contact's vehicle. The air bags failed to deploy. The contact sustained head, neck, back, and shoulder injuries that required medical attention. A police report was filed. The vehicle was towed to an auto body repair center. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 13,305. Updated 4/20/15 updated 9/28/2017
- Melbourne, FL, USA
The contact owns a 2014 Lexus RX350. While attempting to park the vehicle, the brake pedal failed to respond when it was depressed. The failure caused the contact to crash the vehicle into a tree. The air bags failed to deploy. A police report was filed and there were no injuries reported. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The speed was unknown. The approximate failure mileage was 3,600.
- Williamsburg, VA, USA
TL * the contact owns a 2014 Lexus RX350. While driving 5 mph, the vehicle failed to stop when the brake pedal was depressed. The contact crashed into a light pole, which then fell onto the windshield and the hood of the vehicle. The air bags failed to deploy. The vehicle was destroyed, but the contact was uninjured. A police report was filed. The manufacturer was not notified. The failure mileage was 3,500. Updated 08/19/14 the light pole bounced off the vehicle, and fell in the street. Updated 08/21/14
- Riberwoods, IL, USA
- Brookhaven, GA, USA