10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,942 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Lexus RX350. The contact stated while driving 70 mph, the vehicle loss motive power. The vehicle was unable to be restarted. The contact stated that the power steering warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.
- Kingsland, TX, USA
Engine abruptly stops and I have a 3 second stall, then the car resumes normal operation. Could be a real serious accident without warning. This happened in motion on a highway from a stop light or stop sign or pulling out onto traffic.
- Naple, FL, USA
Recall for fuel delivery pipe -replacement because of potential leak, causing a fire.
- Arlington, VA, USA
Past two years...my car have too many time problem about engine....after feuling gas engine shutoff while car running...or engine shutdown when watting traffic lights...
- Reno, NV, USA
The push-button (keyless entry) ignition did not kill the motor. My car engine ran from approximately 6 P.M. in an enclosed garage directly below my bedroom. At 4:30 a.M. I was awakened by my carbon monoxide detector. The entire house was filled with toxic fumes. First responders to my 911 call said the detector definitely saved my life. I was a little dizzy and had a headache but was ok after awhile. It took nearly 3 hours for the first responders' CO2 monitor to show safe air throughout my house. I have since learned that many people have died or suffered brain damage under the same circumstances, and dozens of people have told me that they experienced similar failures to shut down the engine. Fortunately, their cars were not in garages when it happened to them.
- Knoxville, TN, USA
Engine fire which destroyed entire car on a clear 70 degree day at 65 mph, operator is non smoker, on a well maintained 4 lane highway car burst into flames at 12:30pm car exclusively serviced at authorized Lexus dealers and all scheduled maintainance completed
- Franklin, NJ, USA
Gas tank needed to be replaced because gasoline overflowed into the fuel tank canister. Since replacement can intermittenly smell gas but dealership service department cannot smell unexplained excessive engine noise in whicc dealership cannot hear, and cannot maintain an alignment.
- Bowie, MD, USA
On Feb 9 2016 a rodent had chew the wires inside my engine which the battery/check engine and the all wheel traction light came on. So I drove it to the dealer ship in Tacoma fife of wa. So my insurance company told them to replace the whole engine main wiring harness for a total cost of $5372.38. Everything was good to go, then on 9 April 2016 my check engine and AWD drive traction light came on. So I took it to the dealer again, but while driving on the highway I heard chimes going off then all of a sudden it loss acceleration power and loss speed quickly. I was able to manuever off safely to the side out of traffic and down an exit to a complete stop. I turn off the vehicle and started it back on. Then I was able to drive it with a wing on a prayer and made it to the dealer shop safely im glad that I did without getting into an accident. I was told by that dealer that diagnostics found inconsistency report from there computer findings and was told the service manager will keep it to drive it for a couple of days to make sure they can catch the problem. Right now im really concern for my safety, especially it is my wife's car, and if she was driving she would not know how to react in a situation like this. So bottom line im really concern of myself, wife and family safety and need to address this because it can happen again. Please advise on how to move forward. Safety has no quitting time, I bought a Lexus becuase of its high safety expectations, but it aint working for me.
- Spanway, WA, USA
My car caught fire on its own. I was awaken by the police who said that my parked car is on fire. The fire department and police confirmed that the fire started on its own from the engine and there is no larceny. They mentioned that there was a vehicle recall for the same problem and then I search online and found the recall. See below www-ODI.NHTSA.dot.gov/acms/cs/jaxrs/download/doc/ucm465852/rcak-14V576-3448.pdf wemakeitsafer.com/vehicle-recall/Lexus-RX350-recall-3507218 neither the dealership (I.e. mcgrawth Lexus) or the manufacturer contacted me. I loss my new vehicle due to been sold a defective new vehicle
- Chicago, IL, USA
- Marietta , GA, USA