Sunroof spontaneously shattered

- Birmingham, AL, USA

Passenger wiper was making a loud knocking sound and hitting the hood. Learned that the arm was bent, causing the wiper to hit the interior of the hood and has caused paint to rub off on the hood.

- District Heights, MD, USA

Passenger wiper was streaking; assumed the blade needed replacing. Instead, learned that the arm was bent, causing the wiper to hit the interior of the hood and has caused paint to rub off on the hood. Our Lexus is only taken through a touch less car wash or the one at the Lexus dealership. The passenger wiper is impossible to lift given its tucked position. I do not see how this could have happened by removing snow from the windshield.

- Prior Lake, MN, USA

Main wiper arm the extends to cover more glass area (in other words, the right wiper) bent, causing the wiper to hit the hood. Our Lexus isn't taken through a car wash, and the dealership wanted to blame it on snow, but last winter we didn't have snow. This happened in the middle of summer. It has caused paint to rub off on the hood and makes a bang every time it hits the hood.

- Haddonfield, NJ, USA

2016 rx models equipped with the heads-up display have an issue with the oem windshield showing a second image of bright lights at night. This occurs for streetlights, stoplights, led tail lights, and even incandescent tail lights. The double image is clear and distinct approximately 1/4" below the original image at 100 feet ahead of the bright object and it slowly moves to join the original image as you approach the bright object. When driving at night, this gives a parallax effect and is distracting. Due to a chip in the windshield, the oem windshield was replaced with another oem windshield that also demonstrated the same issue. Other 2016 rx models at the dealer exhibited the same effect. Nothing can be done at this time from the dealer and the district manager.

- Phoenix, AZ, USA