10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
6,250 miles

About These NHTSA Complaints:

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problem #4

Aug 292022

RX 350

  • miles
Water may leak from heavy rain, from the sunroof region into a part of the roof, leading to water leaking from the interior microphone above the driver seat. Seems to be a common issue amongst 2016-2017 RX350-??s but no recalls. This is a safety issue given that the microphone is where the water leaks to, compromising other electrical systems. In addition, water builds and wets the headliner causing mold/mildew smell, possibly leading to future mold build up which is harmful to health. Lexus in Houston inspected and stated a new sunroof is needed, which is costly, although this is a manufacturer flaw.

- Houston, TX, USA

problem #3

Oct 202021

RX 350

  • miles
The sunroof exploded while driving at freeway speeds with no apparent reason. Temperature was 75 degrees outside.

- Sugar Land, TX, USA

problem #2

Oct 052017

RX 350

  • 25,000 miles
Auto accident / other driver fault- 20 + miles per hour in motion front end collision/ impact. Frame damage to both sides of SUV. Total 3 passengers. No airbags deployed on front driver. No airbags deployed at all.

- Oviedo, FL, USA

problem #1

Jun 252016

RX 350

  • miles
While driving at 30-35 miles per hour I hit a mini van from behind in stop and go traffic. My Lexus at this point had 2500 miles was 3 months old and I was driving alone with no passengers. When I hit the other vehicle every airbag (around 12) deployed which in conjuction with seemingly minor exterior damage resulted in this brand new car being totalled.

- Destin, FL, USA