10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 5,543 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car (insured) rear ended another party at less than 10 miles per hour. The pre-collision system that is part of my car never became active in my car and so I rear ended the car. Lexus inspected my rx-350 and have an unacceptable reason that it will not work, unless there is a noticeable speed difference between my car and the car ahead of me. The car was the problem and it did not work and so I rear ended the previous car. My lights were also broken and had to be replaced. Some electrical wiring rework was also done.
- Union City, CA, USA
The contact owned a 2017 Lexus RX350. -the vehicle spontaneously accelerated with the brake pedal depressed. -the vehicle struck a guard rail. -no apparent reason why the vehicle accelerated the contact stated that while the vehicle was idling in a parking lot with the brake pedal depressed, the vehicle spontaneously accelerated and struck a guard rail. All the frontal air bags deployed (including curtain air bags). The vehicle was towed and deemed destroyed according to the insurance company. The contact was transported by ambulance to the hospital, two fractured ribs and 2 fingers, treated and released. The police was present and report number: 20192380195 was filed. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 9,700.
- Annandale, VA, USA
Often times I press the gas pedal to accelerate a little and it's like you let off the gas entirely. You then have to aggressively press the pedal down to which it reacts wildly. Sometimes you barely touch the pedal and it takes off but most times you get little to no response. Acceleration does not react linear in conjunction with the gas pedal. A safety issue when you try and enter into traffic.
- San Jose, CA, USA
Vehicle sometimes will violently surge forward when taking off. The response of the accelerator is very inconsistent. Sometimes, you can hardly get the vehicle to go, and other times it will just explode forward with just the smallest amount of pressure applied to the pedal.this caused me to run into the ditch. Very unsafe.
- Daphne, AL, USA
The problem is in the learning ability of the eight-speed automatic electronically controlled transmission (ect) in my wife's Lexus 2017 rx 350. It has delay of 2 to 3 second in accelerating occasionally after a stop or when trying accelerated in a normal drive' it does not happen as expected.
- Dyer, IN, USA
While driving home, I stopped the car at the entrance to the drive way at the mail box by applying brake.the car came to a full stop. I shifted the gear ( automatic ) to park to get out of the car to pick the mail. As soon as the gear was in park, the car accelerated uncontrollably, inspite of hard breaking. I could feel the ABS system being activated by the way it feels on the break pedal. The car hit the side of the house and stopped. This vehicle has built in pre collision system. After notifying the insurance company the car was towed to a body shop where it is being worked on.
- Lutherville, MD, USA
- Apple Valley, CA, USA