10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
8,304 miles

About These NHTSA Complaints:

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problem #6

May 112021

RX 350

  • miles
The car makes a "Brake Squawk" noise when the brake pedal is applied. The noise sometimes is unbearable. Dealer replaced the brake actuator. The noise came back after a few months.

- Framingham, MA, USA

problem #5

Dec 012022

RX 350 6-cyl

  • miles
Lexus 2018 Rx450hl is known to have issue with brake actuator. A faulty brake actuator causes the car to fail sudden stop. It-??s definitely a safety issue. Lexus have technical service information bulletin(tsib) for this issue since 2019. They never contact the owner to replace the faulty part. So if the car is under warranty they will fix the problem with no cost. But if the warranty pass the threshold, they are charging the costumer 3.5k to replace it. It-??s an absolute horrible business practices. This part is a manufactured defect and it-??s a safety issue.

- Elk Grove, CA, USA

problem #4

May 312022

RX 350

  • miles
Car displaying parking brake malfunction and and cruise control malfunction intermittent when using the parking break, seem that TSB (T-SB-0168-19) was open for Camay from 2018 to 2020 exhibiting the same issue but not for this car. This a safety concern since parking brake becomes disable, this issue resets after restarting the car again.

- Davie, FL, USA

problem #3

Sep 132020

RX 350

  • 20,000 miles
While traveling North on interstate 95 in the middle lane at approximately 60mph after switching into left lane saw brake lights ahead and stepped on brake pedal. Heard slight pop sound, brake pedal went immediately to the floor. Car did not stop or slow down. Swerved to left to avoid directly hitting car in front of me but hit jersey wall and the car. My car kept going another couple hundred yards before it finally stopped. Car was totaled.without functioning brakes adaptive cruise control or forward collision braking were useless.

- Reston, VA, USA

problem #2

Apr 152020

RX 350 6-cyl

  • 9,825 miles
On April 15 2020, was entering a parking space in front of a sprouts supermarket at 12500 westheimer rd., houston, Texas 77077. The Lexus RX350 (2018) failed to stop and crashed into a large building support column which did serious damage to the Lexus and to the column. This is an expensive car and came equipped with the emergency crash system. This feature did not work to stop the car from hitting the building. In the past it has stopped the car but only most often it does not work...no one was injured nor were any people on the parking area affected.

- Houston, TX, USA

problem #1

Jun 232019

RX 350

  • 20,000 miles
I got into accident and no airbag deployed even at high impact and othe othe vehicle flipped over.

- Hellertown, PA, USA