6.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,625 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I tried accelerating on the highway (pch in santa monica, ca) while traveling forward at about 45-50 mph, but the vehicle hesitated. This is the forth time there has been a hesitation in acceleration since owning the car, but this time there was a message on my dash. The message stated that there was "an obstruction with the pedal and acceleration was retarded." I later looked down at the pedals felt around the them, but found nothing obstructing. At the time, the vehicle had less than a quarter tank of gas but not low enough for the low fuel warning to come on. After driving about 15 more miles - the low fuel warning came on. I have always put premium fuel in the vehicle and my wife doesn't put gas in the vehicle. A recall was recently performed pertaining to the fuel pump at the dealer - pertaining to low
- West Hollywood, CA, USA
The contact owns a 2018 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact called keyes Lexus (5905 van nuys blvd, van nuys, ca 91401, (818) 538-2990) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle on several occasions. Additionally, the check engine warning light was illuminated. The failure was intermittent. The contact also stated that while driving uphill there was rattling sound coming from the rear of the vehicle. The approximate failure was 21,500. VIN tool confirms parts not available.
- Encino, CA, USA
Hesitation upon acceleration. The engine does not respond in a linear manner when pressing the gas pedal.
- Avon, IN, USA
- Bronx, NY, USA