Two days ago, upon entering our vehicle, there was a smell of gasoline as we drove. Our fuel guage wend from 1/4 tank to EMPTY in minutes. I pulled into a gas station and when attached the nozzle, gas entering the tank was POURING out from underneath. I drove the car to the venue we were headed to and parked on a dirt/gravel spot so as to limit fuel runoff to nearby vehicles. We had the vehicle towed to Bob Tyler Toyota, the nearest Lexus type service center. I called service at Lexus of Mobile and the employer stated that there are no recalls. The free flowing fuel endangered not only my and my wife but anyone around the vehicle. No warning lights whatsoever. The tow driver concurred that fuel was POURING until the tank was emptied. I have not been contacted by the service department thus far.

- Pensacola, FL, USA

When stepping on the gas petal one of three things happen. 1. normal acceleration which you expect after 60 years of driving and which we obtain from a 2014 Lexus RX350 that we own. 2. hesitation of between 1 and 5 seconds before acceleration begins. 3 excessive acceleration ( surg of acceleration much more than expected). This excess acceleration may happen after the hesitation or there could be "normal" acceleration after the hesitation and happens when accelerating after being stopped.. the hesitation and excess acceleration can be from a stopped position ie stop sign or traffic light or while moving and normal speeds. There seems to be a consistent hesitation at the 60 to 65 mph when attempting to accelerate on highway. At 70 mph everything seems to work as expected. The surging and hesitating seems to be at lower speeds and and when making turns in city streets and moving up or down hills and in parking lots when moving out of parking spaces, but it happens at all speeds up to 65 mph. The cars has accelerated with out depressing the accelerator - this could have been a delayed acceleration after pressing the accelerator a half block before. This happened with a Lexus representative was in the car with me - I was driving so he could not tell if that actually happened or if I accelerated. Starting in early 2019 we have told Lexus when the car was serviced( twice yearly that the car behaved in this manner. Each time that have told us they did not re-create the described behavior and the car was performing as designed.

- Keller, TX, USA

I tried accelerating on the highway (pch in santa monica, ca) while traveling forward at about 45-50 mph, but the vehicle hesitated. This is the forth time there has been a hesitation in acceleration since owning the car, but this time there was a message on my dash. The message stated that there was "an obstruction with the pedal and acceleration was retarded." I later looked down at the pedals felt around the them, but found nothing obstructing. At the time, the vehicle had less than a quarter tank of gas but not low enough for the low fuel warning to come on. After driving about 15 more miles - the low fuel warning came on. I have always put premium fuel in the vehicle and my wife doesn't put gas in the vehicle. A recall was recently performed pertaining to the fuel pump at the dealer - pertaining to low

- West Hollywood, CA, USA

Dear customere services, I got a notice for recall fuel pump may fail 1- I make an appoint with Lexus of las vegas for a recall on May 06, 2020 later on the Lexus of las vegas canceled my an appointment due to the part was not available ' 2- I make another appointment to bring my car for a recall with the same issue after 1 day they send me an email to canceled my services due to the part if the part not available or Lexus need to recall for safety if the vehiche stall occur while driving, this could increase the risk of crash Lexus do not need to send the recall notice to the consumer and later the Lexus dealer cancel the services due to tha part not available

- N Las Vegas, NV, USA

Car has low pressure fuel pump that if it fails may result in car not running, which could be very dangerous should it happen while on freeway. A recall was issued in January by Lexus, and now at the end of June, there is still no fix for the problem.

- Pocatello, ID, USA

Nothing yet; this is a precautionary complaint to be notified asap when replacement is available

- Woodland Park, NJ, USA

The contact owns a 2018 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer hilton head Lexus located at (540 new river pkwy, hardeeville, SC 29927), and manufacturer was made aware of the issue and informed the contact that part was not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hilton Head, SC, USA