If you by mistake forget to put your car on Parking the transmission does not lock by itself creating a hazard of movement of the vehicule that can cause an injury's or even worse. That was reported to the dealer and dismissed the issue as normal.

- Aibonito, PR, USA

The driver side indoor door handle no longer works. Despite my model being part of the special service campaign 20LC02, dealer says that my VIN number is not covered despite it being the exact problem described.

- Manhasset, NY, USA

This car just send me a warning light last night about the all wheel drive system and issues about the engine, I was in the dealer this morning and I tell them the problem with the car but they was charging me for everything and left the lexus repair shop I work in my car and this not supposed to be happen I care of my car really good but now I hace to stop working because all this issues with the car. Now the car just stop working and I'm stock in middle of the city without another way to work and I don't have money for nothing. Please help me!

- Bronx, NY, USA

The slightly opened sunroof spontaneously exploded with shattered glass flying outward and some glass pieces falling on my husband while he was driving. The vehicle can be inspected; however, a Lexus dealership replaced the sunroof glass without charge, the next day after the incident. The unexpected loud explosion with flying glass startled my husband while he was driving. Fortunately, there were no cars around him at the time, because the fright caused by the explosion could have caused a multi-vehicle accident. A Lexus dealer inspected the sunroof damage, and though they would not acknowledge this was a manufacturer defect, they did replace the glass without charge, stating it was a "one-time goodwill gesture." The day before the repair, the damage was inspected by Senior Officer Sampson of the Maryland Transportation Authority (phone number 410-537-1197) on December 13, 2021 (not long after the incident). There were no warnings or symptoms of any kind that would have alerted the driver to the spontaneous explosion.

- Port Deposit, MD, USA

Bridgestone tires, tx8A EC1, size P235/55R20, are 2 years old with just over 14000 miles, and all tire thread is gone. Local tire store tells me that they must be replaced and he suspects manufacturing defects. Tires were rotated by Lexus at 5000 miles and 10000 miles.

- Saint Johns, FL, USA

Dear customere services, I got a notice for recall fuel pump may fail 1- I make an appoint with Lexus of las vegas for a recall on May 06, 2020 later on the Lexus of las vegas canceled my an appointment due to the part was not available ' 2- I make another appointment to bring my car for a recall with the same issue after 1 day they send me an email to canceled my services due to the part if the part not available or Lexus need to recall for safety if the vehiche stall occur while driving, this could increase the risk of crash Lexus do not need to send the recall notice to the consumer and later the Lexus dealer cancel the services due to tha part not available

- N Las Vegas, NV, USA

I got into accident and no airbag deployed even at high impact and othe othe vehicle flipped over.

- Hellertown, PA, USA

I was traveling on a 4 lane divided highway at 60mph. Weather condition was sunny and 10deg. Suddenly I heard a loud cracking noise that was startling. Fortunately there were no other cars around and the interior shade was closed. I arrived at my destination to find the sunrroof had shattered and there was glass shards on the interior shade. I have only had this car 5 mo., am the only driver. The car is parked in the garage overnight and I have never opened the sunroof or the interior shade. I returned the car within two hours of the event for repair assuming it was a defective sunroof. I've been told that it is not under warranty and that it will cost $960 plus tax to fix. Since my insurance deductible is $1000, this is an out of pocket expense! I have reported the event to the Lexus guest experience center and the rep said that they will review but there is no promise of reimbursement. I am also reporting this to consumer reports. Since exploding sunroofs have been a problem for years with different makes and models, I feel it is imperative the NHTSA do more to regulate the manufacturers.

- Elkhart, IN, USA