10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 245 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While vehicle was being driven into the garage the vehicle suddenly accelerated on it own without driver pushing on gas pedal. Vehicles automatic emergency braking did not engage. Vehicle then struck steel shelving and wooden cupboards causing considerable damage to vehicle. The body shop where the vehicle was taken for repair experienced the same surging phenomena when they moved the vehicle. There were no system warning lamps visible prior to the episode. The vehicle has not been inspected by Lexus.
- Eugene, OR, USA
Vehicle has been reported before for similar problems. This time, no power, severe stumbling, lurching. Check engine light comes on along with warning indicators that the electrical systems have failed. Lexus notified again and vehicle will be towed to dealership. This car is dangerous and life threatening as we were in traffic with no power. Dealer did not notify us of any problems prior to sale but this car qualifies as a lemon under AZ law. Additionally, if other Lexus owners are having this problem, they should immediately stop using the vehicle and park it before someone gets injured/killed.
- Goodyear, AZ, USA
The contact owns a 2019 Lexus RX350. When it rained, water entered the vehicle and caused the park assist system to malfunction. The instrument panel illuminated as if the vehicle was about to rear end the preceding vehicle and the "Lexus park assist not available" indicator illuminated. The vehicle was taken to Lexus of greenville (864-551-2359, located at 2660 laurens rd, greenville, SC 29607) where it was diagnosed that there was a design flaw. The manufacturer was made aware of the failure and had twenty-four hours to call the contact back. The vehicle was not repaired. The contact traded in a 2018 model for the current vehicle due to the same failure. The failure mileage was 980.
- Boiling Springs, SC, USA
- Chicago, IL, USA