9.8
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 490 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Lexus RX350. When it rained, water entered the vehicle and caused the park assist system to malfunction. The instrument panel illuminated as if the vehicle was about to rear end the preceding vehicle and the "Lexus park assist not available" indicator illuminated. The vehicle was taken to Lexus of greenville (864-551-2359, located at 2660 laurens rd, greenville, SC 29607) where it was diagnosed that there was a design flaw. The manufacturer was made aware of the failure and had twenty-four hours to call the contact back. The vehicle was not repaired. The contact traded in a 2018 model for the current vehicle due to the same failure. The failure mileage was 980.
- Boiling Springs, SC, USA
- Goodyear, AZ, USA