9.6
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 786 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. An unknown dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Englewood Cliffs, NJ, USA
The contact owns a 2019 Lexus RX350. The contact stated that while driving 35-40 mph, there was abnormally loud sound coming from the vehicle. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. A dealer was not made aware of the failure. The manufacturer was notified of the failure and provided the contact with a loaner vehicle. The failure mileage was 5,500. VIN tool confirms parts not available.
- Naples, FL, USA
The contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Lexus of atlantic city (3169 fire rd, egg harbor township, NJ 08234, (609) 641-0008) was contacted and confirmed the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Little Edd Harbor, NJ, USA
The contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Lexus of mishawaka (4325 grape rd, mishawaka, in 46545, (888) 415-3755) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
- Cassopolis, MI, USA
The contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Spring, TX, USA
The contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Lexus escondido (1205 auto park way, escondido, ca 92029, (760) 747-2300), who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was contacted however, no further assistance was provided. VIN tool confirms parts not available.
- Pauma Valley, CA, USA
- The Villages, FL, USA