9.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
AC drain was clogged/malfunctioned which resulted in constant condensation in footwell. The problem persisted which resulted in black mold in the carpet and footwell insulation beneath the carpet. Lexus service advisers insisted the ac drainage line was clogged by a spiderweb but the picture they took didn-??t show any spiderweb. After researching many Lexus forums, it seems like a common problem and many other people were given the same excuse of a spiderweb clogging the drainage line that also resulted in mold. Lexus doesn-??t seem to want to take responsibility for the problem and rather blame a spider. They estimated $10,000 to replace the carpet and fix the problem. Other people on forums were also quoted $8,000-$15,000 as well.
- San Jose, CA, USA
The navigation system randomly marks places of interest while there is no input from the driver. This in effect cancels the navigation information causing distraction when relying on that system. It also -??marked-?? an address twenty miles from the destination and gave directions to that sight. Dealer cannot find cause and it has not been repaired.
- Lexington, KY, USA
Floor/carpet wet at front passenger side under dash due air conditioning/defrost usage.
- San Leandro, CA, USA
Blind spot monitoring on passenger side only works about 50% of the time. Driver's side is fine. System on passenger side does not register or "see" about half of the vehicles when overtaking or being overtaken.
- Lakeland, FL, USA
- Bellaire, TX, USA