10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
10 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2021 Lexus RX 350:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #6

Dec 212023

RX 350

  • miles
I was driving on the freeway in Stockton California and I entered into a connecting on-ramp curve going about 30mph and a lady hit me from behind on the passenger side going 65mph as she was trying to change lanes to get behind me and my car instantly speeded up spinning out of control Into a gully filled with stored freeway construction materials such as poles. The car kept spinning out of control because the ground was mud-slush from the rains. I kept construction poles came into my windshield, I kept spinning and sliding as I slammed into 2 trees and as the car sustained severe damage all over the vehicle and I kept slidding landing over in a second gully on the opposite side of the freeway. No airbags deployed no sensor went off nothing. I was in the car with my autistic daughter. The car is brand new. I contacted Lexus filed a claim and they sent me letter they don-??t want to tak responsibility for their product liability

- Stockton , CA, USA

problem #5

Dec 202023

RX 350

  • miles
Multiple Models and Model Years Passenger Airbag May Not Deploy NHTSA SENSORS not working. The campaign number is 23V865 : OCS Sensors May Short Circuit An air bag that does not deploy during a crash increases the risk of injury. NHTSA Campaign Number: 23V865000 Manufacturer Toyota Motor Engineering & Manufacturing Components AIR BAGS The official recall release date was December 20, 2023.

- Palm Beach, FL, USA

problem #4

Dec 152023

RX 350

  • miles
I am writing to you regarding?the vehicle safety which I became aware of? recently but there was no solution provided. IF this happened to me, it can?happen to anyone driving the same model and needs to be addressed as soon as possible before the fatality occurs as this is danger to the public.I was driving a vehicle?on [XXX] after just picking it up from service?(serviced at Ray Catena Lexus on [XXX] for 15,000 miles service and oil change) at the rate of speed approximately?65 mph. All of sudden the vehicle started making noises, transmission shifted from auto to lower manual gear and I was barely able to keep control of the vehicle. Luckily, I was able to pull over safely, turned it off, gave it some break and turned back on. Vehicle seemed to be operational and since I was close to the AmTrak train in Washington DC, I have?decided to take the train as intended to Florida along with a vehicle. Upon arrival in Florida, I was able to take the vehicle to the dealership JM Lexus on [XXX]. I explained the problem and they checked the vehicle and released it to me shortly saying that there was nothing wrong. This dealership charged me $141.92. As I just left the dealership and got on the highway, the vehicle started to act up again. I was only able to take it back to the same dealership on [XXX], the?mechanics did another check on the vehicle and discovered that the spiral cable had an oily residue on it and that was the reason for the electronic issue I was having, but that cable was not covered by the warranty and I was quoted $1,800 to get it fixed. Which is odd considering that not only did I buy out of this vehicle a few weeks prior but the vehicle was just serviced on [XXX] (with odometer reading at 12,728 miles)? never giving any issues prior. After having a back and forth conversation, they dropped the price to nearly $1,000 but being concerned for my and my spouses safety, I had no choice but to pay.? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Staten Island , NY, USA

problem #3

Jul 252022

RX 350

  • miles
The sole occupant driver drove into a slightly elevated driveway and stopped. The driveway is maybe 5 degree incline. The shift select lever was placed in Park and the Driver visually confirmed it was in park. Driver sat in the car for 12 seconds before exiting the vehicle with the engine running and AC on. The driver exited and was standing outside of the vehicle with both feet on the ground for 6 seconds reaching back inside at which time the vehicle began to suddenly roll down the driveway causing injury to the driver. This seems to be a failure of the parking system of the vehicle causing serious injury to the driver. The vehicle has not been inspected yet and investigation is ongoing. It is unknown if there were any warning lamps, messages or other symptoms of the problem prior to the failure, but there was no prior service work performed on the near new vehicle. There is a video of the incident.

- Staten Island, NY, USA

problem #2

Dec 282021

RX 350

  • miles
while driving on the interstate the moon roof exploded into little glass fragments. It sound like a bomb going off. if the slider would have been open, it would have been critical for anyone sitting in the back seat There was no other cars around me or in front of me. it was day light and nothing hit the car

- Billings, MT, USA

problem #1

Dec 132020

RX 350

  • 60 miles
I was driving home on us highway 82 and my driver side door opened while I was driving. I know the door was completely closed before I began driving. There were no warning lights or audible alarms until the door automatically opened while I was driving.

- Prattville, AL, USA