1.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 122,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Found out the brake actuator is failing and told from Toyota they have recalls on the actuator for highlander hybrid and prius hybrid. Lexus stated they do not recall for same issue. Feels unsafe when braking as it makes loud noise and grinds a bit. I've read forums on other same year and makes causing them to crash. Loud chirping on idle braking and when braking harder and sometimes skipping.
- Cerritos, CA, USA
I bought a Lexus rx400H back in 2013-2014 and recently my car experience some serious issues. While driving on the highway to take my son to his football game my ABS system completely went out on me almost causing me to crash. I recently went to Lexus to find out the problem and was told it was my actuator. I ask Lexus about a recall I was informed of back in 2016-2017 for actuator and they stated it never was a recalled. Since I never was notified and only heard about it from another Lexus mechanic I ask him for documents and he tried to throw away the paper that showed my car was recalled for the actuator, melting dash board and economic loss class action lawsuit. I need help figuring out what I can do to get Lexus to honor the safety recalls on my car.
- Cincinnati, OH, USA
The brakes make a strange chirp-type noise when I apply pressure, usually it happens when I am stopped and my foot on the brake. Holding my foot steady on the brake and it happens randomly and often. I had my brakes checked and the pads and rotors are fine; they told me it was the actuator and was a known Lexus problem. This has been happening for several months and I have never gotten a notice from Lexus stating it is a problem.
- Fuquay Varina, NC, USA
- Lebanon, TN, USA