1.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
180,000 miles

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problem #2

Oct 012019

RX 400h

  • 180,000 miles
I bought a Lexus rx400H back in 2013-2014 and recently my car experience some serious issues. While driving on the highway to take my son to his football game my ABS system completely went out on me almost causing me to crash. I recently went to Lexus to find out the problem and was told it was my actuator. I ask Lexus about a recall I was informed of back in 2016-2017 for actuator and they stated it never was a recalled. Since I never was notified and only heard about it from another Lexus mechanic I ask him for documents and he tried to throw away the paper that showed my car was recalled for the actuator, melting dash board and economic loss class action lawsuit. I need help figuring out what I can do to get Lexus to honor the safety recalls on my car.

- Cincinnati, OH, USA

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problem #1

Dec 012015

RX 400h

  • 180,000 miles
Cracked dashboard issue (as per the so-called warranty issue per csc-10057809-9406). 10-months ago I was promised parts by Lexus of monterey, ca, and, I've since contacted them five or more times...no parts are forthcoming. The Lexus regional manager offers no help. What can I do?

- Pebble Beach, CA, USA

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