10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We were driving down the highway approx 60 mph on a clear day with very little traffic. All of a sudden I hear a loud explosion and then rattling in the roof. When I pulled off the road I saw that the sunroof was mostly gone. Luckily we were close to town and were able to seal the hole in my roof. If the sunroof had been opened I fear I may have wrecked the car.
- Broomfield, CO, USA
I was driving down a highway when the sunroof of my vehicle exploded. There were no cars in close proximity, so no rocks or anything were kicked up and could-??ve hit the vehicle. It caused glass to fly in my face as I was driving and cut me as well as my autistic son who was in the backseat. A rep at the Lexus dealership said it-??s not the first time he-??s heard of this happening. There are numerous posts online about the same thing happening to drivers. Temperature change couldn-??t have been a factor because it was a cool 80? summer day.
- The Woodlands, TX, USA
On July 15, 2022, my 2022 RX450hL drove itself across approximately 150 feet of rugged desert terrain and ended upside down in my neighbor's driveway. No one was in the car and no one was in the driveway where it landed. I had parked the car on the side of my house, after several seconds the car took off across the desert to self-destruct. I contacted Lexus, someone from their legal dept. contacted me and they sent a representative to collect the "black box." After that Lexus refused to take my calls or provide any information to me about the "black box." I had taken possession of the car 34 days when this occurred, it was brand new. This car was equipped with safety features that should have stopped it from driving as it continued over sharp, protruding rocks, went through cactus plants taller than me and over a cliff. The seats have seatbelt sensors, this car knows it is driving with no passengers or a driver. Thankfully my 97 year old, blind and deaf mother-in-law was not in the passenger seat, or my 10 month old grand baby was not in the back seat. This could have been a catastrophe. As it was, a beautiful, new car was totaled and I don't know why.
- Scottsdale, AZ, USA
Lexus APP for Android and GPS Not working properly in my 2022 LEXUS RX350. I have immediately complained to my lexus dealer - Bobby Rahal Lexus and Lexus Corp in plano, tx as well. No use, I had paid a Huge sum and dealer also charged me several fees.
- Mechanicsburg, PA, USA
- Sammamish, WA, USA