10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Aug 172022

RX 450h

  • miles
Sunroof exploded while driving in middle lane of 5 lane interstate. Cars, semi trucks all around me, center section of sunroof glass blew up and back into a pickup truck directly behind me. Pieces of glass flew in all directions. Luckily the moonroof/sunroof and interior panel were closed. No one was hurt. Other than a loud POP! then 2-3 seconds later an explosive BOOM! no warning light or message came on. Took the car to a local windshield shop, then a local Lexus dealer, another repair shop next week - all within 10 mi radius from where I live. Problem could not be reproduced, no one will confirm how it could have happened. Filed this report after reading about other Lexus - other mfg - having same issue.

- Greensboro, NC, USA

problem #1

Apr 082022

RX 450h

  • miles
Lexus never informed me or the dealer that the hatchback lift will fail if the weather is below 60 degrees. Sometimes even warmer. I replaced the hatchback lift when I was up in WV and loading up my vehicle and the hatchback almost knocked me out! It happened on several occasions. When I called the dealer they informed me that is normal. Normal. It could of killed me or knocked me out and given me concussion. Came back to Florida and it did the same thing this time high 60's low 70's. I replaced them and it happened again. These hatchback lifts should not happen. A mechanic had a gash in his forehead because I was explaining it to him and the damn hatchback came down on him. He couldn't catch it on time. It came down so quickly. Well, I have to replace the hatchback lift again. This is so wrong. This products especially on a Lexus should not be doing this. Very very dangerous.

- Braden River, FL, USA