9.8
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 325 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car failed to start six times in the first five months. It seems they have found the cause of that problem. However, the car continues to make clunking noise whenever it goes over a bump. Lexus tells me that is normal. I say it sounds like a 1973 Dodge I owned 30 years ago. The car also pulls to the right at low speeds. Again I'm told this is normal and is a result of the run flat tires. If so, they should use other tires. Parking brake light continues to come on intermittently. I have requested that this car be replaced repeatedly. Lexus has refused.
- Sherman Oaks, CA, USA
When driving on uneven pavement steering wheel jerks hard to the left and right when braking, occasionally changing to another lane. The dealer was contacted.
- Las Vegas, NV, USA
The car veers violently to the left or to the right when braking on a road that is not completely smooth. Depending upon the unevenness in the road, the car will jerk the steering wheel violently either way. We have had the car actually change lanes when braking. Lexus says that this is normal action for this car. If so, there are a lot of people in danger who are driving this model car. This has happened since the car was new. It now has about 3300 miles on it.
- Las Vegas, NV, USA
- Seattle, WA, USA