10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,375 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall. The contact owns a 2004 Lexus SC430. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Tulsa, OK, USA
The contact owns a 2004 Lexus SC430. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Sacramento, CA, USA
Parts are on back order and dealer requires that I bring in the car to "link" it to the back order and then they will schedule an appointment... this is unacceptable. They have my VIN; why should I have to physically drive far out of my way to schedule an appointment?
- Azusa, CA, USA
Parts not availabe to resolve recall to whom it concerns: Please allow me to express my fustration at trying to remedy a safety netice recall for a passenger airbag inflater for my 2004 Lexus SC430. On 8/12/2015 I made a appointment at wilkie Lexus of havertown. My appointment confirmation is below : while courteous, the service manage indicated that he did not have the parts and they are back ordered by at least two weeks. Even though I made my appointment 8/12 (weeks ago) indicating "front passenger airbag inflated module" as the reason for the service visit. Confirmation code: X0258rn6ej date and time: 08/27/2015 09:00 am vehicle: 2004 Lexus SC 430 further, the service manager did not provide a future appointment or offer to contact me when the parts were available. If the service recall is a serious as indicated by the recall notice, the parts should have been available for the appointment, or if the parts were not available I should have been rescheduled for a future appointment. I feel as this is a serious issue, however not having the parts for a recall is reflective of the service center and Lexus not taking the recall notice seriously and thus placing my family at risk. Please advise that I will be forwarding this complaint the the national highway trafic safety administration as is indicated the recall notice.
- Philadelphia, PA, USA
The contact owns a 2004 Lexus SC430. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- University Place, WA, USA
The contact owns a 2004 Lexus SC430. The contact received notification of NHTSA campaign number: 14V312000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Laguna Beach, CA, USA
Consumer's vehicle was traveling about 40 mph when all of sudden it rear ended another vehicle in front. Upon impact, air bags did not deploy.
- Clifton, NJ, USA
- Afton, TN, USA