2.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,971 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving East on the 202 fwy in phoenix at a speed between 65-68 mph when I heard a loud bang and both side air curtains deployed. Time: 9:30 P.M. Feb. 20, 2015.
- Phoenix, AZ, USA
Why washing SUV noticed a stress crack on my rear lift gate. Believe this to be a manufacturer defect. I noticed this crack on other Lincoln/Ford SUV's.
- Chesapeake, VA, USA
I purchased this vehicle as a certified used vehicle. It had an extended warranty. Once it expired I've experienced every single complaint people have stated online about this vehicle. As of today (12/02/13) it still has only 74,000 miles on it and the latest problem is the transmission needs to be replaced but they don't know why. I am a stay at home mom and wear-and-tear on it is very minimal (grocery shopping, to and from school, etc.). I have never had so many problems on a "so called" luxury vehicle before! I've had bad coils in cylinders 3, 4, 5 (twice), and 7 replaced under Lincoln's recall. The tailgate panel cracked (just like all the other people who own this vehicle and the Mountaineer have complained about), but they won't fix it. In addition, a white plastic piece fell out of the top half of the tailgate and now it will not close anymore therefore I can no longer take it through car washes. The bracket for the sun visor on my passenger side completely deteriorated and caused the visor to suddenly dangle from the roof of my car while driving. Now, I cannot flip it up and it causes a blind spot. There is also something faulty with the brake light switch which drains my battery on a regular basis and I have to have my jumped. The brake light switch has been replaced 3 times now because it is has shorted out. To complicate matters, every time I take the car to the dealership for these repairs, they insist on doing a "diagnostics check" and every time they want to charge a fee for this service. Every time the price is different...some times its $50, sometimes its $100. This vehicle is a lemon and I will never buy a Ford/Lincoln/Mercury again.
- Downers Grove, IL, USA
The panel below the back window on the hatch has cracked around the emblem. I have been researching this and have found that there are a lot of Aviator's that have the same problem as mine. We paid good money for this car when we bought it new and have kept it in very good condition. According to Lincoln, this is only covered under the original warranty. I feel this hatch was not engineered correctly and Lincoln should fix it.
- Lake Wales, FL, USA
My 2004 Lincoln Aviator, rear window panel developed a crack, which I paid for repair. Now at 52,000 miles with a premium extended warranty it has developed another crack. My local Lincoln dealer told me it was a design flaw related to weather conditions and yet Lincoln will not pay for this repair. If the crack continues it could become a pedestrian hazard and quite dangerous. This is my 5th. Lincoln and my last unless Lincoln stands behind their product.
- Winter Haven, FL, USA
Without impact the tailgate applique of my 2004 Lincoln Aviator cracked. I understand this is common among Ford Explorer merc. Mountaineer and Aviators as reported by my local Ford dealer and various bodyshops and thousands on the internet with similar defects. Ford wont fix if its out of warranty. The broken tailgate section can dislodge and cause damage to pedestrians or motorists. Please advise as this is a widespread manufactures defect. Thank you
- West Nyack , NY, USA
The liftgate on the back of my 2004 Lincoln Aviator cracked on one side of the Lincoln symbol. Took it to Lincoln dealership and was told that it was from the cold because there was a weak spot there. Was told that even though they knew of the weak spot, that I would have to pay to fix it. At the time I declined to fix it. I just noticed the other day that there is now a crack on the other side of the Lincoln symbol. I was told if I don't have it fixed, that the back glass could fall out. So now I am going to have to pay to have a defect that Lincoln is aware of fixed. This is the second Lincoln that I have owned and I don't think I will be purchasing another one after this.
- Anderson, SC, USA
Liftgate glass applique damaged/cracked.
- West Chester, OH, USA
Our 2004 Lincoln Aviator has developed a small 6 inch crack in the plastic surrounding and below the back window. When contacting the dealer we were told that this is a known problem but Ford refuses to do anything about it. We were then told to call Ford directly and were told that yes they know about it but they are not offering any help to customers. In researching this problem online there are 100's if not 1,000's of forum posts discussing this defect. A primary forum would be on the edmunds car site. My issue is that this crack could not be caused by anything but a defect and therefore Ford should be liable. The location is such that debris, etc. Could not cause this crack. Ford has quoted us over $ 1,000 to fix their problem and until we do the car is now suspect to water damage if it were to rain. Thank you.
- Orange, CA, USA
- Lexington , KY, USA