10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A vertical crack on plastic covering of hatch cover. Starts at the Lincoln medallion that is cut into the plastic piece and extends vertically to bottom edge. I took it to a Lincoln dealer. Estimate was $500 for a piece of plastic that measures approximately 12 inches high and the width of the hatch door. This is definitely a design error on the part of Ford. The service manager told me that he sees a lot of this same complaint and it is not covered by Ford. A $42,500 automobile with a defect in design that results in an unsightly split in plastic piece wanting an outrageous fee of $500 to replace the piece. Do you think I will ever by another Ford product. Not in this lifetime! thanks Ford who always puts quality first.
- New Albany, OH, USA
- Saint Petersburg, FL, USA