The contact owns a 2005 Lincoln Aviator. While the vehicle was parked in the driveway on a small incline in light snow, the vehicle rolled away in reverse and crashed with another vehicle. There were no occupants in either of the vehicles. The vehicle was taken to the dealer where they found the gear shift selector has dislodged itself. The gear shift selector was replaced 3 previous times due to it becoming stuck in the drive position. The manufacturer was contacted and an investigator was sent to examine the failure. The gear shift selector was replaced a fourth time under warranty. The manufacturer would take no liability for the failures and there were no recalls on the vehicle. Repairs were made at the owner's expense. The failure persisted after the gear shift selector was replaced a third time within a year. The failure mileage was approximately 56,000 and the failure was 76,508. The VIN was not available and there was a police report filed.

- Chicago, IL, USA