9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,265 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

May 232024

Aviator

  • miles
Pre collision assist warning, service advance track, 4 wheel drive fault all these codes showed up at the same time. Also the cheap fabric liners in the wheel wells are tearing under normal driving conditions

- Burlington, IA, USA

problem #13

Aug 312023

Aviator

  • miles
The passenger door switch for the door release is inoperable which prevents the door from being opened from the inside. I-??m scheduling a visit to the dealership for replacement. Loss of switch operation prevents easy exit during an emergency due to not having a mechanical backup release mechanism as on the driver side door. The vehicle did not notify that the door switch was inoperable.

- Paoli, IN, USA

problem #12

Jul 012023

Aviator

  • miles
When I am inside the car, the button to open the door from the inside (drivers side) is not working. As of right now there is no way to exit the vehicle from the drivers side. When we called Galpin Lincoln to make an urgent appointment since this is a safety issue - they said there was nothing they could do and we go online and make an appointment for a month++ out. My safety is currently at risk as there is no way for me to safely get out of my car since the door does not open from the inside.

- Northridge, CA, USA

problem #11

May 202023

Aviator

  • miles
The panoramic sunroof exploded without warning while traveling at 70 MPH on interstate 55 in Southaven Mississippi. Glass entered the vehicle resulting in cuts on front passenger arms. My husband was able to maintain control of the vehicle and exit safely on the next exit ramp. We notified Southaven police and inspection of the vehicle by ourselves and the officer resulted in no foreign objects causing the explosion. The sound of the pressurized boom and following spray of glass shards was very dangerous and could have easily resulted in a vehicle crash or more serious injury from glass debris.

- Nesbit, MS, USA

problem #10

Jun 012021

Aviator

  • miles
Lane keep assist does not keep vehicle in the center of the lane, but pulls the vehicle to the left almost on top of the strip dividing lanes. Since I first purchased the Lincoln Aviator, the center screen used to interface with audio, HVAC, settings and especially Apple CarPlay goes completely black hence losing many controls. This has been consistent since I purchased the vehicle. Lincoln has tried to repair the vehicle several times without success. I lose the back up camera also. I have to stop and shutdown the vehicle and the screen reactivates. I have address all previous Lincoln recalls on this vehicle.

- Mesilla, NM, USA

problem #9

Jan 052022

Aviator

  • miles
The instrument cluster gives multiple message fault. Navigation and voice activation inoperative. Lincoln cannot resolve the issues. Lincoln has reprogrammed and reset the system and the issue still exist for over 3 months. Lincoln stated the APIM must be rework and they do not know when this will be provide with new date. The phone, radio/sirius sometimes won't change and the screen freezes up at random. I have 17746 miles and still under full warranty and lincoln won't replace system.

- Nashville, TN, USA

problem #8

Sep 172021

Aviator

  • miles
The rear back-up camera regularly fails during vehicle operation, sometimes as soon as the vehicle is turned on. Turning the vehicle off and then on again will fix it temporarily. According to vehicle recall number 21V223000, the image processing module may become unable to provide video feed to the display, resulting in a loss of backup camera image. Not stated in the recall is that this has also affected (optional) side and forward cameras on the vehicle. These fail less frequently than the rear camera. The loss of video from the rear camera increases the chances of the driver running into something or someone while reversing. The vehicle has been submitted multiple times to the dealership where it was purchased in order to have it repaired. Each time the service department failed to repair it but sent it back as if it was repaired. The problem first arose a few months after the vehicle was purchased, and the instances of camera failure have increased over time.

- Belle Isle, FL, USA

problem #7

Jan 092021

Aviator

  • 10 miles
While slowing down for a traffic light, with the brake pedal pressed, the vehicle continue to move towards the intersection. Had to quickly put the vehicle into park and turn off ignition.

- New Braunfels, TX, USA

problem #6

Dec 212020

Aviator

  • 1,500 miles
Display screen /rear camera goes blank and displays error message intermittently part for image processor was replaced and still occurs this happens when driving and also when in reverse

- Port Orange, FL, USA

problem #5

Oct 092020

Aviator

  • miles
The back up camera is only working about 40% of the time. Most times there is just a black screen with a message to contact the dealership. This started the day I purchased the 2020 Lincoln avaitor which was 10/9/2020 dealer said there is supposed to be a recall coming

- Bluffton, SC, USA

problem #4

Aug 122020

Aviator

  • 400 miles
Avatar was bought with 189 miles on it. 4th day after purchase driving car 25mph and car made a clunk noise and multiple warnings appeared drive control malfunction, pre collision assist not available, service advancetrac dealership towed car. Car came back and 2 days later I was reversing out of my driveway and breaks locked up (my surveillance video caught 2 angles. 2 days later received door fault and was not able to open the doors the dealership kept my car for a few days working with Lincoln tecs and on day 2 of having it back (22 days of owning it) again driving 25mph I heard a clunk and received hill start assist not available, service advancetrac, drive control malfunction and pre collision assist not available. Car was towed back to dealership they kept it for a few weeks and I received it back in my driveway and upon getting in and starting it the door fault warning happened again and I was locked in.

- Oconomowoc, WI, USA

problem #3

Apr 142020

Aviator

  • 11,000 miles
With my car in park, I have shifted to drive and reverse, and while maintaining my foot on the brake after transferring to drive or reverse the car has moved by itself by approximately 3 feet before coming to a stop. Each time this has happened I was on a level surface. The dealership inspected my car but could not find anything that would cause this to happen.

- Lisbon, OH, USA

problem #2

Jan 142020

Aviator

  • 3,000 miles
While driving the vehicle when backing up or pulling forward the back up camera, and the forward camera are not constant, and jitter rapidly. This can lead to an accident when a person is backing up and the camera jitters to the point where the person can not see clearly using the back up camera or the front camera during driving operations.

- Scottsdale, AZ, USA

problem #1

Nov 182019

Aviator

  • 1,800 miles
I purchased the auto on Aug 24, 2019. I have encountered 5 issues with the vehicle so far - 3 mechanical and 2, cosmetic. I'll Focus on the mechanical. Beside the pending recall, I am experiencing the following: 1) the passenger seat in front row lacks the motor for the massage function. Lincoln has now taken over 2 months to repair due to lack of part. 2) the electrical parking brake comes on while driving occasionally. 3) the vehicle camera gets distorted when switching car on. Happened twice, last time it happened was a week ago 11/12.

- Brooklyn, NY, USA