10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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problem #7

Jun 022024

Aviator

  • miles
The backup camera glitches while backing up and turning the steering wheel causing issues with visibility. This is a safety issue because it affects your ability to see where you are going while in reverse. This is a brand new car and this issue should not be occurring.

- Sunland, CA, USA

problem #6

May 202024

Aviator

  • miles
360 degree camera glitch is not resolved despite replacement of cameras & image processing module based on recent recall. This continues to be a safety issues & Lincoln needs to find a permanent fix.

- Powell, OH, USA

problem #5

Sep 182023

Aviator

  • miles
Purchased the vehicle on Saturday. Lincoln motors had issued a stop sale on these vehicles due to back up camera recall issues. The stop sale has been lifted and we were assured that the back up camera recall had been fixed. We were contacted by Lincoln to trade in our vehicle due to the issues with the 2021 model and the unavailability of parts. Upon using the vehicle on Monday afternoon, the back up camera system crashed. The camera screen went blue, then black, crashed and then glitched. This resulted in a safety issue while backing out of our garage. The recall that Lincoln claims that they have fixed with additional parts has not been resolved. Lincoln motors should not be allowed to sell these vehicles.

- Bullard, TX, USA

problem #4

Aug 112023

Aviator

  • miles
Once again, my vehicle exhibited immediate and sudden power loss while at highway speeds. Ironically, I was in transit to my dealer for the third time for this issue within my vehicle's 3,000 miles. This is incredibly unsafe at any speed, especially at highway speeds without warning. An uncommanded slowdown without any response from the accelerator pedal, and a warning on the gauge cluster stating "vehicle is slowing down". Cruise control at this time was not operational in the vehicle (another issue) and I was using my foot to control the speed. Additionally, the Bluetooth connection was not functioning, the Navigation screen nor map would even load, and I was unable to use cruise control due to an error message "cruise unavailable". We get a separate Lincoln Aviator for a loaner, and not only does reverse park assist not work, the rear camera doesn't function, either. These cars are dangerous and need to be recalled immediately and taken off the road. We plan to sell/trade ours as the soonest possibility and incur whatever financial burden that may come with it. It's not worth my family's safety, or that of someone else.

- Kingsport, TN, USA

problem #3

Jun 222023

Aviator

  • miles
The rear camera is janky, the collision alert fires off at random times, and now, the main safety issue! Received a huge red triangle on the HUD and NAV screen stating that the "vehicle is shutting down" and then poof, the damn thing shut down immediately without warning. The message was on the HUD and NAV for about a second and a half and it died. The rear camera is janky, the collision alert fires off at random times, and now, the main safety issue! Received a huge red triangle on the HUD and NAV screen stating that the "vehicle is shutting down" and then poof, the [XXX] thing shut down immediately without warning. The message was on the HUD and NAV for about a second and a half and it died. Thankfully we were at surface street speeds of around 30-35 and I was in command of the vehicle. This issue has been reported on other GRAND TOURING models of the Lincoln Aviator where people are at higher speeds, such as the highway or expressway. That said, this is my wife's main vehicle and I am terrified, as well as she, to have her driving this at all hours of the day responding to emergencies at her hospital. PLEASE HELP US ALL that own this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Kingsport, TN, USA

problem #2

Jul 062023

Aviator

  • miles
Went to get in it this morning, and said no key was detected. Okay, whatever, we'll use a backup code. The screen never prompted for a backup code. We had the key inside the vehicle, so we use the Lincoln Way App to start the car and figured we can get it going from there. Nope, the car was running and everything was going, yet it won't allow us to select Drive, Reverse, or Neutral. Sat there for a bit, fumbling around and nothing worked to get the vehicle in motion. We finally hit enough buttons for the vehicle to shut off, we got out, locked the doors, plugged it in, and just allowed it a few minutes to reset. Notta. Got all this on video. I finally had to pop the hood and use the freaking 2021-2023 Explorer / Aviator Hybrid Vehicle Emergency Response Guide to kill 12v power to the thing. After all that, it allowed us to get in and drive normally. However just a few hours later... 2,600 miles on the odometer and we were driving approx 55mph and the Aviator engaged the parking brake for about half a second. Nasty noise, huge bucking from the chassis, and just a split second of extreme confusion and wondering WTF. The red "park brake" was illuminated on the dashboard, and everything seemed normal afterward. However, immediately after that incident it then disabled adaptive cruise control via a message on the dashboard (no cruise worked). We drove home without further incident, called the dealer, and they stated to call Lincoln Roadside Assistance, get it towed back to the dealer that it was just a few days ago, and they'll deliver a loaner to us. A few hours later, it's on the tow truck. This is the second time this vehicle has placed us in danger. The first issue I'll report after this is submitted. Thank you.

- Kingsport, TN, USA

problem #1

Feb 202023

Aviator

  • miles
Manufacturer Recall Number23S02 NHTSA Recall Number23V022 Repair made on 02/20/2023. Camera continues to randomly pixelate and/or give black/blue screen. Failure can happen at any time and with out warning. What component or system failed or malfunctioned, and is it available for inspection upon request" Camera system. How was your safety or the safety of others put at risk? Yes Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Video has been taken and supplied as well. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Lincoln Dealership. Software update to comply with Recall was performed. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No will work and with out warning fail.

- Orlando, FL, USA