Purchased the vehicle on Saturday. Lincoln motors had issued a stop sale on these vehicles due to back up camera recall issues. The stop sale has been lifted and we were assured that the back up camera recall had been fixed. We were contacted by Lincoln to trade in our vehicle due to the issues with the 2021 model and the unavailability of parts. Upon using the vehicle on Monday afternoon, the back up camera system crashed. The camera screen went blue, then black, crashed and then glitched. This resulted in a safety issue while backing out of our garage. The recall that Lincoln claims that they have fixed with additional parts has not been resolved. Lincoln motors should not be allowed to sell these vehicles.

- Bullard, TX, USA

Top handlebar on passengers side fell off completely causing my mother a great fall. Nearly died the way her head bounced off on gravel with handle in hand. The SUV was only a month old. I have other people on a fb page stating their handle came off completely too but no accident like my moms. This is definitely a safety concern that a Black Label Vehicle should have passed inspection before leaving manufacturing plant. Was reported to dealer and they directed us with Lincoln directly. Case was open and has been in General Council over 30 days without a response. They keep coming up with suggestions such as take it back to dealer to get fixed and the dealer simply latched it on and telling us to be careful that it is not correctly put in and let us go this way. Lincoln has also advised to ask other Lincoln dealers for a second opinion? Makes no sense. After numerous calls, emails, faxes, and mailed letters Lincoln concierge is stating that General Council has tried contacting us back regarding this matter and has been unsuccessful. I find this very odd when they have a list of all contact methods for both my sister and I who have made complaint. We were told its 30 days for response and after the 30 days now concierge argues its 60 days. We have video of moms fall from ring camera and the handle was in her hand at fall. I have pictures of her bruises two weeks after incident, bruising on her shoulder was bad, and I have pictures of handle and roof of vehicle. I have not received not one sorry from Lincoln or "is your mother ok." NOTE* My mother was actually on her way to hospital that day, she has been battling an aggressive infection in the toe and was on antibiotic IV's daily and had her pic line in arm at the time of fall. We never really saw the fall until it dawned on me that the ring footage had been saved. My mom was afraid to say how bad fall was in concern of her treatment being stopped but incident was reported to her doctors and nurse

- Frankfort, IL, USA

Screen/image flickers intermittently when rare & front cameras are engaged. I am uncertain of the cause. It happens randomly & sometimes several times a day. Problem started right after I received the vehicle from the dealership. I have couple of videos of the issues & I can share if requested. I took the vehicle to the dealership & they updated software of the vehicle but it didn-??t not resolve the problem. I believe malfunction of the cameras increases risk of crash.

- Powell, OH, USA