The first head gasket failure in December of 1999 was repaired under the original vehicle warranty. The second head gasket failure in December of 1999 was repaired at auto-truck service company (958 central ave. N.E.; minneapolis, mn 55413; 612-379-2030; 612-379-2030; byran tabata owns auto truck service company) out of warranty. When we took the vehicle to auto-truck service, we did not know that we had yet another head gasket failure. After paying the bill at auto-truck service ($1,133.50), I wrote to Mr. A.R. kaduk (manager - vehicle service and programs; Ford customer service division; Ford Motor Co.; P.O. Box 1904; dearborn, Michigan 48121-1904) requesting reimbursement for the cost of this 2nd head gasket repair in 86,000 miles, since I knew Ford had enhanced the original 50,000 mile warranty to 75,000 miles for 1994 Lincoln head gasket failures. In response to my letter, I received a phone call from a Ford representative saying that Ford would not be able to reimburse me because I had not had the 2nd head gasket repair done at an authorized Lincoln dealership. This was a wholly unsatisfactory response, and I have since been considering other approaches for obtaining reimbursement, so far to no avail.

- Plymouth, MN, USA

Vehicle in for recall work sub-frame body mounts, however incomplete remedy, motor mounts failed causing vibration also.

- Lynn Haven, FL, USA