The car keeps just fully turning off. Dealership has tried to replace the battery several times but the problem keeps happening. I am [XXX] and have been left stranded 4 times now. They can't seem to fix the problem. My car has been in the dealership 45 days of the 60 days I have owned it. I feel very vulnerable even if they do find a fix, I think it will happen again and again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Ventura, CA, USA

Purchased car in early January 2024 and on February 18th the vehicle wouldn't start. Got the vehicle to start after jumping it and drove straight to the dealership to have it checked / repaired. The car has been in the dealership service bay ever since. I worked with dealership and then escalated the issue to Lincoln Concierge Group (corporate office). I am told it is an issue with the Audio Control Module (ACM) where the electronics continue to draw down on the battery even after the car is shut off. The Lincoln programmers have taken multiple attempts to fix the problem... all unsuccessfully. The new car has been in the dealership for OVER a month now. They have provided a loaner in the meantime but that is little consolation for the time and concerns we have with the vehicle purchased. I have asked that they consider the vehicle a lemon and allow for acquisition of another Lincoln. These requests have been denied but may be considered in the future. Looking for assistance in resolving this issue.

- Dublin, OH, USA

Missing Parts during assembly resulted in wire melting onto muffler which subsequently resulted in error messages relating to the parking brake and disabling of the Adaptive Cruise Control and BlueCruise while driving. The failure to install deflectors, a part that is just inside the wheel well to keep wires from touching the muffler, is an ongoing issue which is discussed in a Lincoln forum since April 2022. I have found comments relating to these missing deflectors on Fords since 2019. [XXX] The missing parts are mostly, but not all, associated with having a towing package installed. If the wire had melted all the way through then a catastrophic event might have happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Huntington, WV, USA