10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 110,575 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My daughter was a restrained driver on a highway ---in rush hour traffic, moving about 55mph. The car in front of her braked suddenly and when my daughter pushed on the brake it went to the floor and she had no brakes. She clipped that car rear end and swerved right'hitting a second car as she got to the shoulder. She scrapped along the metal rail for a distance and then went off the road in to a gully and hit a pole and an dirt embankment. Both air bags deployed. The light pole did not look damaged, I think the pole must have had a large cement base, based on the extent and shape of the front end damage. The car is totaled. The air bags did a great job. She has a bad sprain on her ankle that she was trying to brake with and sore everywhere. A family member works at Ford. He asked me to check the brake fluid since both front and rear brakes failed. I checked the brake peddle and it went to the floor without any resistance. I checked the brake reservoir and it was full. My family member told me to submit this report.
- Woodbine, MD, USA
2002 Lincoln Ls, air bag warning light continues to stay on. Have had to drive car for 3 yrs like this while having fear of air bag not working in case of an accident. 3 mechanics have tried to fix and it only turns off for a few min.S after they attempt a fix with the wiring. The mileage then began about 80,007. About 1.5 yr ago (May 2014) my ac /heater core fluid began leaking. It worsened when ac was turned high, took about 2 months before burning smell was continuously coming from engine after running ac and fluid was always dripping. 6 months (Jan 2016) ago my brake pedal began fluttering when depressed. I had the control arms, ball joints and brakes/rotors replaced. The brake pedal still flutters when slowing from 30 mph quickly. My Lincoln Ls mileage is 86,605
- Manteca, CA, USA
The contact owns a 2002 Lincoln Ls. While driving 60 mph, the vehicle accelerated independently. The brake pedal was depressed, but failed to stop the vehicle. The emergency brakes also failed to slow down the vehicle. The contact had to turn off the vehicle in order to slow down. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 200,000.
- South Pasadena, CA, USA
While driving 35 mph on the truman parkway the car suddenly accelerated as fast as it would go. Brakes failed and car went out of control. After avoiding to hit 5 O6 cars it side swiped another car then veered to the right and came to a stop on a wet grassy area. In 2 previous incidents the engine revved up at a red light and I almost hit the car in front of me.
- Annapolis, MD, USA
In past month Lincoln Ls 2002 VIN [xxx] experienced two low-speed (less than 10 mph) brake failures.one resulted in a minor accident.the first occurred approx. May 1, but no accident resulted.while I was attempting to stop at an intersection, brakes failed to hold and car rolled through a stop sign into the cross street.there was oncoming traffic but no accident resulted.I immediately had car evaluated by my personal mechanic and service dept at central Ford in houston. Neither shop was able to diagnose and fix problem.on morning of May 31, my son was driving to his office in galveston when brakes again failed to hold during traffic stop.there was a minor accident when Lincoln rear-ended another vehicle.Lincoln was towed to repair shop in galveston even though the brakes appeared to function after the accident-police investigator did not believe Lincoln was safe to operate given history of brake failure.there was minor damage to the front bumper of Lincoln and also the back bumper of van that was rear-ended.on June 1 had Lincoln towed from galveston to southwest Lincoln in houston.again service shop has not been able to identify and correct root cause of brake failure incidents.service dept advised me they can find no problems with Lincoln.I spoke with a senior service consultant at central Ford.he said there is no history of brake failure with Lincoln of this model type.I took Lincoln again to southwest Lincoln on Monday morning and picked it up late Tuesday afternoon for diagnosis and again the service shop has not been able to identify problem.inference is that I should be able to safely drive it, but the fail-to-brake incidents have convinced me that car is too dangerous to drive.I filed a complaint with Lincoln and was told that it is up to the individual dealership to find problem and not Lincoln's responsibility.I was told by the senior service advisor that as long as the brake failure can't be duplicated there is nothing more that can be done. Information redacted pursuant to the freedom of inform
- Houston, TX, USA
- El Paso, TX, USA