10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Our car is in excellent running and cosmetic condition. It has been well maintained and garaged and never in an accident. Recently my wife was driving and was getting angry gestures, honking, and yells from other cars. She discovered that her breaklights and blinkers were not functioning. It is an intermittent problem. It took the ford dealer multiple days to be able to recreate the problem. They state that the BCM needs to be replaced, but that it is a discontinued part that they cannot fix. It was discontinued in 2016. They also said they have at least one other car at their dealership with the same issue. I don't understand how they can just wash their hands of a safety issue for a car that is less than 7 years old.
- Glen Ridge, NJ, USA
Driver side Headlight goes on and off. Signal light not working. Dealership said new BCM is needed and unfortunately they have been discontinued/obsolete for this vehicle
- Fredericksburg , VA, USA
Left headlight goes on and off. Dealer can-??t find the problem. Has offered different very expensive options to see if it would work. One part that was told may be needed is the body control module which Lincoln and Ford has discontinued. Told they can try replacing the entire assembly but would not guarantee a fix. This repair is costly. Was then told I may need to purchase a new car instead of the dealer trying to resolve the problem. Car will not pass inspection if this is not fixed.
- Fredericksburg , VA, USA
- Fredericksburg , VA, USA