10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,766 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the message "Overheat" was displayed and the check engine warning light was illuminated. The vehicle was taken to a nearby independent mechanic, who diagnosed that the head gasket had blown. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but did not provide any assistance because the warranty had expired. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.
- Fort Wayne, IN, USA
The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who initially replaced all four spark plugs; however, the failure persisted. The vehicle was taken back to the mechanic and the mechanic discovered that antifreeze had leaked into one of the engine cylinders. The dealer and manufacturer were notified of the failure, and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 61,000. The VIN was not available.
- Oak Ridge, NJ, USA
TSB 19-2346... Engine gives no warning until to late... Then multiple warnings and alarms happen all at once... says the car is overheating but before you have time to react (Like pulling over) the alarms clear... engine light is only warning on... This could cause the motor to seize or stop running loosing power steering and control... This has been known since 2019 when TSB-19-2346 was announced which means they knew sooner... Ford told me there is no known problem with this motor but TSB says other wise... There is no fix to problem.. Motor replacement is it... I purchased this car from ford Dealer 09/19/20 with 25000 miles... I never got any notice on the car and the problems it was having... now they want me to pay out of pocket for new motor $7000... we still owe $20000 on the car and its down...
- Bonneau, SC, USA
Coolant leaking into the cylinder. Had it serviced at 69.4K miles with a radiator flush and 3,000 miles later the warranty has expired and we have coolant in the cylinder. The fix is an engine replacement, $11K. There is a technical bulletin out so they this is a common problem, however they seem to let the issue go without notification in hopes the warranty's expire.
- Tucson, AZ, USA
When I started my car is was idling low and engine light came
- Geismar, LA, USA
I purchased my vehicle from Randy Wise Hyundai formly Randy wise Lincoln Auto Mall here in Flint MI on 4350 Lennon Rd 48507 on June 8 2020 is the date i purchased it i only had it for 8 months i am still paying a car note and car insurance on it i am spending countless of money on it i have to pay $7245 on a brand new engine as i speak luckily Lincoln Motor co in Dearborn MI is going half i just want to know if i can get refunded my money and the dealership knew of this problem and still was selling these types of vehicle even the service manager informed me that this is common for these types of vehicles to have these issues why still sell them to the consumers this has caused me a lot of hardship, Darrell Chisolm Jr.
- Flint, MI, USA
While driving the vehicle will suddenly accelerate unexpectedly and on more than one occasions I almost crashed into the vehicle in front of me. Took the car to my mechanic and he stated that this is a know problem with this engine and Lincoln is replacing the engine but I checked with Lincoln they said there are no safety recalls.... **
- Stafford, VA, USA
The engine light came on and then the vehicle started to lose power
- Vicksburg, MS, USA
I started the vehicle, the sync system went through a restart, killing the engine and turning off the dashboard panels. It had happened before on a level surface, but this time I was on a 10-15% grade. I stopped again, turned the vehicle off and returned about 15 minutes later. I was on a slight hill, with the elevation lower in front of the vehicle. I started the car and stepped completely out within 10-15 seconds. I stepped outside the vehicle, which had been running for 10-15 seconds. The hatch was open and two friends behind could clearly see through the vehicle, to know that I didn't touch the push button transmission. The vehicle started rolling down the hill. I jumped in, but the brakes didn't work and the instrument panel was dark. It stopped rolling when it collided against a parked truck approximately 50 feet in front. The engine was off when it stopped. I think the recycle of the sync system caused an intermittent malfunction of the electrical system, causing the brakes, steering and pushbutton transmission to become non-operable. This resulted in damage of $8568 to my Mkc and of $1512 to the parked truck. Since this is an intermittent incident, it can't be replicated at a dealer even if it happened, it would be on a level surface and would not roll. I have driven the vehicle for an additional 7 months and 8,819 miles. The current mileage is 27,474. During that time, the vehicle has started and then gone through an electrical recycle which caused the engine to turn off at least 5 times. Two of those times were on a flat surface. I ran over a cooncrete curb a month ago. Tonight it happened in my driveway & ran up onto my front porch, which has a step up of about 6 inches. I called Lincoln concierge to report the 2nd incident. They told me that they could do nothing until the problem was recreated in a garage - or it kills or injures someone.
- Nolensville, TN, USA
First noticed the problem when I had no heat blowing from my heater, (car was not overheating or anything), I checked my antifreeze and it was low so I added it and I had heat in my car again. Four days later, I had the same thing happen, no antifreeze (and again nothing showing my car overheating), added antifreeze and had heat again. Parked my car on a cement driveway and observed no antifreeze leaking, but there was a very strong and horrible smell of antifreeze burning coming from my exhaust also, think white smoke coming from the exhaust. Car is now waiting at the Ford dealer to find out what is wrong. Car only has 49,852 miles on it.
- Harahan, LA, USA
Car was in driveway. Auto stop feature was on. Foot was on brake, engine stopped idling. As I lifted my foot off the brake, the engine restarted and the A/C compressor engaged at the same time. The car lunged forward and hit a brick column causing over $2000 in damage.car was serviced at dealer for this problem. I was told there is no recall for this problem and the car did not "throw any codes". problem could not be replicated. Nothing was done to the car by the dealer for this problem.
- Leland, NC, USA
- Lake Forest, IL, USA