Technical Service Bulletins (TSBs) for the 2017 MKC are official communications between Lincoln & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    • TSB #SSM 47489

      Date Announced:
      AUG 24, 2018
      NHTSA ID:
      #10144947

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 46118

      Date Announced:
      OCT 10, 2016
      NHTSA ID:
      #10090662

      WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »

    • TSB #SSM 46022

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10092562

      WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    SUSPENSION

    • TSB #SSM 46495

      Date Announced:
      MAR 28, 2017
      NHTSA ID:
      #10100517

      SOME 2015-2017 ESCAPE AND MKC VEHICLES WITHOUT A VEHICLE DYNAMIC SUSPENSION SYSTEM AND BUILT ON 1-APR-2015 AND THROUGH 1-OCT-2016 MAY EXHIBIT A RATTLE AND/OR CLUNKING NOISE FROM THE REAR SUSPENSION WHILE DRIVING OVER BUMPS AND/OR MAKING ... Read More »

    BRAKES (PWS)

    • TSB #SSM 46132

      Date Announced:
      OCT 17, 2016
      NHTSA ID:
      #10090681

      SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »

    • TSB #SSM 46132

      Date Announced:
      OCT 17, 2016
      NHTSA ID:
      #10091151

      SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »

    ENGINE (PWS)

    • TSB #TSB 22-2162

      Date Announced:
      MAY 02, 2022
      NHTSA ID:
      #10211709

      Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #SSM 47948

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159494

      SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »

    • TSB #TSB 18-2255

      Date Announced:
      AUG 23, 2018
      NHTSA ID:
      #10144919

      Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10140315

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    • TSB #SSM 46816

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10119671

      2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser ... Read More »

    • TSB #SSM 46525

      Date Announced:
      APR 13, 2017
      NHTSA ID:
      #10109013

      Some 2017 Escape and MKC vehicles equipped with a 1.5L, 2.0L or 2.3L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0455, P0456, P144C and/or P1450 stored in the powertrain control module (PCM) memory. Read More »

    • TSB #SSM 46295

      Date Announced:
      JAN 10, 2017
      NHTSA ID:
      #10095154

      TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. Read More »

    • TSB #SSM 46281

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10094643

      SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    • TSB #TSB 16-0114

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109032

      Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in ... Read More »

    • TSB #TSB 16-0116

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109034

      Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit a lack of power drivability concern with an illuminated MIL and DTC P0234 stored in ... Read More »

    ENGINE AND ENGINE COOLING

    • TSB #20B27 S1

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222454

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters Read More »

    • TSB #TSB 22-2229

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10214126

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 22-2133

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210391

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #SSM 50439

      Date Announced:
      JAN 28, 2022
      NHTSA ID:
      #10207136

      Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. Read More »

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #TSB 20-2271

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10184634

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. Read More »

    • TSB #SSM 49210

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180428

      Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »

    • TSB #TSB 19-2346

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169807

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 19-2208

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10162071

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 19-2172

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10162062

      Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB19-2171

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10160819

      Some 2017-2019 Escape/MKC vehicles equipped with a 1.5, 2.0L or 2.3L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control ... Read More »

    • TSB #SSM 47462

      Date Announced:
      AUG 13, 2018
      NHTSA ID:
      #10144937

      2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Read More »

    • TSB #SSM 47204

      Date Announced:
      MAR 30, 2018
      NHTSA ID:
      #10137115

      Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. Read More »

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10138516

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    • TSB #SSM 46048

      Date Announced:
      SEP 02, 2016
      NHTSA ID:
      #10109054

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. Read More »

    ENGINE AND ENGINE COOLING:ENGINE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #SSM 47662

      Date Announced:
      NOV 14, 2018
      NHTSA ID:
      #10152473

      For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    • TSB #TSB 16-0114

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109032

      Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in ... Read More »

    • TSB #TSB 16-0116

      Date Announced:
      SEP 07, 2016
      NHTSA ID:
      #10109034

      Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit a lack of power drivability concern with an illuminated MIL and DTC P0234 stored in ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #18M02

      Date Announced:
      JUN 13, 2018
      NHTSA ID:
      #10143113

      Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #SSM 46525

      Date Announced:
      APR 13, 2017
      NHTSA ID:
      #10109013

      Some 2017 Escape and MKC vehicles equipped with a 1.5L, 2.0L or 2.3L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0455, P0456, P144C and/or P1450 stored in the powertrain control module (PCM) memory. Read More »

    POWER TRAIN

    • TSB #20B27 S1

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222454

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters Read More »

    • TSB #20N07 S2

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222455

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1 Read More »

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    • TSB #TSB 22-2287

      Date Announced:
      JUL 19, 2022
      NHTSA ID:
      #10216459

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). Read More »

    • TSB #20N07-S2

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10187724

      This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27. Read More »

    • TSB #20N07-S1

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10184652

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while ... Read More »

    • TSB #20B27

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181985

      In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Read More »

    • TSB #20N07

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181988

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving. Read More »

    • TSB #SSM 48423

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169986

      Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 47976

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10160931

      On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10155548

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10156860

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #TSB 18-2392

      Date Announced:
      DEC 24, 2018
      NHTSA ID:
      #10153940

      Some 2015-2019 MKC vehicles may exhibit an electronic power assist steering (EPAS) gear clatter-type noise over bumps that is only present on extremely rough road surfaces. Follow the Service Procedure steps to correct the condition. Read More »

    • TSB #SSM 46466

      Date Announced:
      MAR 16, 2017
      NHTSA ID:
      #10100082

      THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »

    • TSB #SSM 46266

      Date Announced:
      DEC 14, 2016
      NHTSA ID:
      #10094625

      THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #TSB 20-2271

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10184634

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. Read More »

    • TSB #SSM 47170

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10137101

      Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    • TSB #SSM 46900

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10127405

      Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. Read More »

    • TSB #SSM 46266

      Date Announced:
      DEC 14, 2016
      NHTSA ID:
      #10094625

      THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10140315

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10156860

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    ELECTRICAL SYSTEM

    • TSB #21B09 S2

      Date Announced:
      APR 12, 2023
      NHTSA ID:
      #10235323

      Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Read More »

    • TSB #SSM 50975

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217028

      Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50804

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10212957

      Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »

    • TSB #TSB 22-2162

      Date Announced:
      MAY 02, 2022
      NHTSA ID:
      #10211709

      Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #SSM 50097

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201582

      Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123. Read More »

    • TSB #SSM 50067

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201050

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 50039

      Date Announced:
      AUG 16, 2021
      NHTSA ID:
      #10201013

      Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #TSB 21-2077

      Date Announced:
      MAR 18, 2021
      NHTSA ID:
      #10189785

      Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48858

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176123

      Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »

    • TSB #SSM 48757

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10174421

      Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #SSM 48340

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168810

      Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. Read More »

    • TSB #SSM 48123

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10164497

      For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Read More »

    • TSB #SSM 48108

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163593

      Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may ... Read More »

    • TSB #SSM 48053

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10162087

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #TSB 19-2037

      Date Announced:
      MAR 06, 2019
      NHTSA ID:
      #10156482

      Some 2015-2019 MKC vehicles equipped with memory mirrors built on or before 16-Feb-2019 may experience a ratcheting/clicking noise from the exterior mirror(s) glass which can occur when one or more of the following actions occur: ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155575

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10156887

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47711

      Date Announced:
      DEC 14, 2018
      NHTSA ID:
      #10153948

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. Read More »

    • TSB #SSM 47635

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152464

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 47538

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10149770

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. Read More »

    • TSB #SSM 47444

      Date Announced:
      AUG 02, 2018
      NHTSA ID:
      #10144930

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47430

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10144219

      If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Read More »

    • TSB #SSM 47424

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144213

      Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. Read More »

    • TSB #SSM 47379

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143102

      Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47167

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10137100

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47160

      Date Announced:
      MAR 15, 2018
      NHTSA ID:
      #10137096

      Some 2015-2017 MKC/MKZ, 2016-2017 MKX and 2017 Continental vehicles equipped with a Telematics Control Unit (TCU) built on or before 15-Aug-2017 may exhibit inoperative remote features via Lincoln Way Mobile app, incomplete user ... Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #SSM 46948

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127425

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46949

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127426

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46900

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10127405

      Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. Read More »

    • TSB #SSM 46822

      Date Announced:
      SEP 18, 2017
      NHTSA ID:
      #10119673

      Some 2017-2018 Escape/MKC and 2017 Edge vehicles equipped with 2.0L Gasoline Turbocharged Direct Injection(GTDI) engines may exhibit illuminated malfunction indicator light(MIL) with DTC P04DB(crankcase ventilation system disconnected) ... Read More »

    • TSB #SSM 46399

      Date Announced:
      FEB 22, 2017
      NHTSA ID:
      #10095848

      SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKE-UP EVENT AND/OR THE SPEAKER FADE SETTING RETURNS TO DEFAULT AFTER A KEY CYCLE. Read More »

    • TSB #SSM 46073

      Date Announced:
      SEP 19, 2016
      NHTSA ID:
      #10109067

      Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC ... Read More »

    • TSB #SSM 46058

      Date Announced:
      SEP 08, 2016
      NHTSA ID:
      #10109058

      Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. Read More »

    • TSB #SSM 46048

      Date Announced:
      SEP 02, 2016
      NHTSA ID:
      #10109054

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. Read More »

    • TSB #SSM 46022

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10092562

      WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »

    • TSB #SSM 45968

      Date Announced:
      AUG 03, 2016
      NHTSA ID:
      #10092402

      SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC ... Read More »

    • TSB #SSM 45951

      Date Announced:
      JUL 26, 2016
      NHTSA ID:
      #10091447

      SOME 2015-2017 MKC VEHICLES EQUIPPED WITH A DSP MODULE MAY EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) B1A10, B1A11, B1045 AND/OR B13FD WITH NO OBSERVABLE AUDIO MALFUNCTION AFTER PERFORMING A DSP MODULE ON-DEMAND SELF TEST. Read More »

    • TSB #SSM 45912

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091226

      SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT. A WAKEUP EVENT COULD INCLUDE ANY OF THE FOLLOWING ACTIONS: DOOR OPEN, KEY FOB USED, TAILGATE ACTIVATED, ETC... Read More »

    • TSB #SSM 45917

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091230

      SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON ... Read More »

    • TSB #SSM 45918

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091267

      SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SSM 47070

      Date Announced:
      FEB 09, 2018
      NHTSA ID:
      #10136592

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 46998

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10140313

      Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. Read More »

    • TSB #SSM 46486

      Date Announced:
      MAR 23, 2017
      NHTSA ID:
      #10100508

      SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. Read More »

    • TSB #SSM 46333

      Date Announced:
      JAN 24, 2017
      NHTSA ID:
      #10095204

      SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY

    • TSB #SSM 46998

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10140313

      Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. Read More »

    ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

    • TSB #SSM 50097

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201582

      Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123. Read More »

    ELECTRICAL SYSTEM:IGNITION:MODULE

    • TSB #TSB 17-0066

      Date Announced:
      SEP 22, 2017
      NHTSA ID:
      #10119659

      Some 2017-2018 Escape and MKC vehicles equipped with 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 18-Sep-2017 may exhibit a MIL illuminated with DTC P04DB (crankcase ventilation system disconnected) in ... Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #20B27

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181985

      In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Read More »

    • TSB #TSB 20-2255

      Date Announced:
      AUG 06, 2020
      NHTSA ID:
      #10179117

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #SSM 47211

      Date Announced:
      APR 04, 2018
      NHTSA ID:
      #10137126

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46848

      Date Announced:
      SEP 28, 2017
      NHTSA ID:
      #10119684

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46834

      Date Announced:
      SEP 21, 2017
      NHTSA ID:
      #10119678

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46813

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10119669

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. Read More »

    • TSB #SSM 46702

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10115952

      Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. Read More »

    • TSB #SSM 46371

      Date Announced:
      FEB 09, 2017
      NHTSA ID:
      #10095781

      SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA ... Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

    • TSB #TSB 22-2230

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214758

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    VISIBILITY

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    • TSB #SSM 47539

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10149771

      Some 2015-2019 MKC vehicles may exhibit a whistle and/or wind noise at highway speed from the exterior mirror area. Use Workshop Manual (WSM), Section 100-04 and 501-00 for diagnosis of whistle and/or wind noise. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #SSM 47678

      Date Announced:
      NOV 21, 2018
      NHTSA ID:
      #10152479

      2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

    • TSB #TSB 19-2037

      Date Announced:
      MAR 06, 2019
      NHTSA ID:
      #10156482

      Some 2015-2019 MKC vehicles equipped with memory mirrors built on or before 16-Feb-2019 may experience a ratcheting/clicking noise from the exterior mirror(s) glass which can occur when one or more of the following actions occur: ... Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #TSB 17-0024

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10098962

      SOME 2017 MKC VEHICLES BUILT ON OR BEFORE 13-FEB-2017 MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. Read More »

    • TSB #TSB 16-0156

      Date Announced:
      NOV 22, 2016
      NHTSA ID:
      #10095965

      SOME 2017 MKC VEHICLES MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. THIS IS DUE TO THE DEFROST VENT TRIM PANEL CONTACTING BARE METAL ON TOP OF THE COWL CLOSE TO THE WINDSHIELD. Read More »

    • TSB #TSB 16-0148

      Date Announced:
      OCT 25, 2016
      NHTSA ID:
      #10090513

      SOME 2017 MKC VEHICLES BUILT ON OR BEFORE 18-AUG-2016 MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. Read More »

    SEAT BELTS

    • TSB #SSM 46102

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109079

      Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »

    SEAT BELTS:FRONT:RETRACTOR

    • TSB #SSM 46102

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109079

      Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »

    STRUCTURE

    • TSB #SSM 51536

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235153

      For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »

    • TSB #SSM 47909

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159502

      SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    STRUCTURE:BODY

    • TSB #SSM 46104

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109081

      2015-2017 Lincoln MKC is equipped with satin chrome front grille and roof moldings. If they require cleaning due to stains, water spotting, or discoloring do not use Motorcraft Custom Bright Metal Cleaner which is used for bright chrome ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #SSM 47430

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10144219

      If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Read More »

    • TSB #SSM 46998

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10138514

      Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. Read More »

    • TSB #SSM 46998

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10140313

      Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. Read More »

    LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

    • TSB #SSM 47430

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10144219

      If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Read More »

    TIRES

    • TSB #SSM 47634

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152463

      Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a ... Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SSM 46153

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10091003

      SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. Read More »

    TRAILER HITCHES

    • TSB #SSM 47430

      Date Announced:
      JUL 26, 2018
      NHTSA ID:
      #10144219

      If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Read More »

    SEATS

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50502

      Date Announced:
      FEB 17, 2022
      NHTSA ID:
      #10208146

      Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »

    • TSB #TSB 21-2236

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199536

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SSM 48049

      Date Announced:
      JUN 20, 2019
      NHTSA ID:
      #10162086

      Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, ... Read More »

    LANE DEPARTURE

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    BACK OVER PREVENTION

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 17-2068

      Date Announced:
      APR 18, 2017
      NHTSA ID:
      #10109001

      Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display ... Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #21B09-S1

      Date Announced:
      JUL 28, 2022
      NHTSA ID:
      #10216851

      Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in ... Read More »

    • TSB #SSM 50257

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203848

      Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. Read More »

    EQUIPMENT

    • TSB #TSB 22-2133

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210391

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 47909

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159502

      SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10155548

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47749

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153969

      Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    • TSB #SSM 47392

      Date Announced:
      JUN 29, 2018
      NHTSA ID:
      #10143107

      2015-2019 MKC vehicles are equipped with a satin chrome front grille and roof moldings. If they require cleaning due to stains, water spotting, or discoloring do not use Motorcraft Custom Bright Metal Cleaner which is used for bright ... Read More »

    • TSB #SSM 47379

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143102

      Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47201

      Date Announced:
      MAR 30, 2018
      NHTSA ID:
      #10137113

      Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or ... Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #SSM 46949

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127426

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46332

      Date Announced:
      JAN 24, 2017
      NHTSA ID:
      #10095184

      REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR ... Read More »

    • TSB #SSM 46333

      Date Announced:
      JAN 24, 2017
      NHTSA ID:
      #10095204

      SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. Read More »

    • TSB #SSM 46158

      Date Announced:
      OCT 27, 2016
      NHTSA ID:
      #10091126

      THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. Read More »

    • TSB #SSM 46155

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10091124

      SOME 2015-2017 MKC, 2016 MKX, AND 2016-2017 MKZ VEHICLES EQUIPPED WITH A TELEMATICS CONTROL UNIT (TCU) BUILT ON OR BEFORE 19-OCT-2016 MAY EXHIBIT LOSS OF FUNCTIONALITY OF REMOTE FEATURES VIA THE MYLINCOLN MOBILE APPLICATION. Read More »

    • TSB #SSM 46127

      Date Announced:
      OCT 14, 2016
      NHTSA ID:
      #10090669

      SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT AND/OR THE SPEAKER FADE SETTING RETURNS TO DEFAULT AFTER A KEY CYCLE. Read More »

    • TSB #SSM 45951

      Date Announced:
      JUL 26, 2016
      NHTSA ID:
      #10091447

      SOME 2015-2017 MKC VEHICLES EQUIPPED WITH A DSP MODULE MAY EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) B1A10, B1A11, B1045 AND/OR B13FD WITH NO OBSERVABLE AUDIO MALFUNCTION AFTER PERFORMING A DSP MODULE ON-DEMAND SELF TEST. Read More »

    • TSB #SSM 45912

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091226

      SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT. A WAKEUP EVENT COULD INCLUDE ANY OF THE FOLLOWING ACTIONS: DOOR OPEN, KEY FOB USED, TAILGATE ACTIVATED, ETC... Read More »

    • TSB #SSM 45918

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091267

      SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #21B09

      Date Announced:
      NOV 03, 2021
      NHTSA ID:
      #10204043

      Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Read More »

    • TSB #SSM 47100

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10136611

      Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10138533

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46930

      Date Announced:
      NOV 22, 2017
      NHTSA ID:
      #10127417

      Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #SSM 46861

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125079

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #TSB 17-2068

      Date Announced:
      APR 18, 2017
      NHTSA ID:
      #10109001

      Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display ... Read More »

    • TSB #SSM 46073

      Date Announced:
      SEP 19, 2016
      NHTSA ID:
      #10109067

      Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC ... Read More »

    • TSB #SSM 46058

      Date Announced:
      SEP 08, 2016
      NHTSA ID:
      #10109058

      Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47171

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10137102

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. Read More »

    • TSB #SSM 47080

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10136597

      2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. Read More »

    • TSB #SSM 46854

      Date Announced:
      OCT 04, 2017
      NHTSA ID:
      #10125074

      Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Read More »

    • TSB #SSM 46151

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10090990

      SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. Read More »

    • TSB #SSM 46097

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109075

      Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #SSM 46948

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127425

      Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Read More »

    • TSB #SSM 46860

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125078

      Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #SSM 45917

      Date Announced:
      JUL 01, 2016
      NHTSA ID:
      #10091230

      SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #TSB 22-2309

      Date Announced:
      AUG 03, 2022
      NHTSA ID:
      #10218617

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSM 47335

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143080

      Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. Read More »

    • TSB #SSM 46450

      Date Announced:
      MAR 14, 2017
      NHTSA ID:
      #10099458

      SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. Read More »

    • TSB #SSM 46438

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10099451

      SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #20N07-S1

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10184652

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while ... Read More »

    • TSB #SSM 48049

      Date Announced:
      JUN 20, 2019
      NHTSA ID:
      #10162086

      Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, ... Read More »

    • TSB #SSM 47909

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159502

      SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »

    • TSB #SSM 47392

      Date Announced:
      JUN 29, 2018
      NHTSA ID:
      #10143107

      2015-2019 MKC vehicles are equipped with a satin chrome front grille and roof moldings. If they require cleaning due to stains, water spotting, or discoloring do not use Motorcraft Custom Bright Metal Cleaner which is used for bright ... Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46703

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10115953

      Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM 48135

      Date Announced:
      AUG 14, 2019
      NHTSA ID:
      #10164596

      Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »

    • TSB #SSM 47996

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10160937

      Some 2015-2019 MKC vehicles built on or before 01-Apr-2019 may exhibit an air conditioning (A/C) system with a difference in the discharge temperature between the left and right vents. Read More »

    • TSB #SSM 47967

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10160880

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47335

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143080

      Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. Read More »

    • TSB #SSM 46792

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10119663

      Some 2015-2018 MKC vehicles equipped with a AC power outlet socket may exhibit a condition with the assembly door becoming disconnected, jammed or locked closed. If the door is disconnected, re-install the end cap and door. Read More »

    UNKNOWN OR OTHER

    • TSB #TSB 22-2230

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214758

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #SSM 50257

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203848

      Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »