10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
64,600 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 232019

MKS

  • miles
Faulty door locks : the doors will not unlock using the key fob on Mks model in weather temperatures above 70 degrees and it poses a safety hazard if children are in the car. When attempting to unlock the car using the fob or keyless entry the feedback is a rapid unlock/re-lock, similar to a jackhammer. The vehicle is in stationary mode in parked.

- Chesapeake, VA, USA

problem #4

Feb 032014

MKS

  • 53,000 miles
From day one my sunroof has leaked on passenger side after raining, I have unclogged the (2) drains at the sunroof........doors hold water from day one......what is going on here"?"

- Richardson, TX, USA

problem #3

Jan 232018

MKS

  • 124,000 miles
The telescoping feature of the steering wheel has a gear inside of the steering column that is known to fail in this particular vehicle, which could cause safety concerns if the steering wheels needs to be raised in the event of a collision. The failure of the telescoping gear prevents the steering wheel to be moved up or down.

- Richmond, IL, USA

problem #2

Apr 172013

MKS

  • 36,000 miles
Vehicle does not have an automatic shut-off, if engine is left running. My mom died from carbon monoxide poisoning in April 2013 after she failed to stop the engine with the manual shut off button. She was found in her bedroom, which is next to the garage. The car was stationary and in the closed garage. I do not have the VIN number, as the car was sold in 2014. All vehicles should have an automatic shut off after twenty minutes of running.

- Avon, MN, USA

problem #1

Jun 042015

MKS

  • 110,000 miles
Taking off from a signal and the transmission made a clunking sound and feel. The car rev'd up and would not shift out of 1st or 2nd gear. This has now happened twice. On more than 5 occasions, when accelerating from a stopped position, the tires hit a small patch of sand and the car will jerk and stop immediately with the over drive light flashing. The car will take up to 30 seconds to recover before it will let you move forward once again.

- San Bernardino, CA, USA