10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,652 miles

About These NHTSA Complaints:

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problem #4

Jul 042016

MKT

  • 80,000 miles
07/04/2016, driving home from 4th of July fireworks at approximately 1030pm, speed 55-60 mph, temperature about 65, heading West bound on straight route, with my husband driving, myself as passenger, and three minor children in the 2nd and 3rd row. (note: No cars around, no external issues, no previous cracks in glass.) boom sounds like a riffle just shot at my car. Pulled over into local markets parking lot. The entire back panel of the cars moon roof is spider webbed and completely shattered with chunks coming out. I had to unload my children into separate vehicle for their safety for it looked like the entire roof of my car is going to collapse in. My husband examined road at the point of explosion and the vehicle once we got into our garage. There was no signs of any foreign objects or logical reasoning for the sunroofs explosion.

- Hopewell, OH, USA

problem #3

Nov 302014

MKT 6-cyl

  • 70,000 miles
The large tempered glass roof panel of the panoramic "vista roof" on my 2010 Lincoln Mkt shattered without warning with a loud, frightening explosion while driving 65 mph on the NY thruway on November 30, 2014. The panel was not displaced, although small pieces of glass fell onto the head liner. Luckily, the sun shade was closed at the time. It was a miracle there was not a serious accident, given the volume of traffic at the time. Research discloses that similar events have happened numerous times with other Lincoln automobiles.

- Webster, NY, USA

problem #2

Dec 182012

MKT 6-cyl

  • 30,609 miles
The incident occurred in a parking lot, in bright daylight at 4:05 pm. The Lincoln Mkt was being driven on an errand to a shopping mall. The driver made a left turn, and stopped for another vehicle backing out of a parking spot. On proceeding to make a right-hand turn into the same parking spot, the vehicle traveling slowly, there was a bump/or jerk and the vehicle accelerated on its own. This is the point of the unintended acceleration, in spite of the driver using the brakes, the vehicle accelerated over the sidewalk and continued into the wall of a cvs drug store. The wall stalled the vehicle, the driver put the vehicle into "park, " hit the stop/ignition button and exited the vehicle. Police and fire department responded, the police officer did not file an accident report. There were no injuries only property damage. He interviewed the driver and observed the car stuck in the wall of the cvs store. He was present for the exchange of insurance and drivers' information. The fire dept ensure safety of the building after the vehicle was removed. The vehicle was towed to the Ford dealership for inspection and repair. Their dealers mechanic did not find a computer record of an "error message." In hind-sight there had been a previous low speed bump followed by a surge in acceleration but this occurred at an intersection with a stop sign, the driver did not attributed this as mechanical because the car was moving. In the 12/18/12 accident the driver was trying to stop the forward progress and the Lincoln Mkt would not respond...updated 01/30/13 the consumer was the driver of the vehicle, but not the owner. The consumer stated she may have unintentionally contributed to the problem. The vehicle was tested and the computer did not record an error. A certified mechanic checked the throttle, etc and there was no sign that a mechanical problem existed. The consumer does not want to pursue the complaint. 01/31/13

- Reseda, CA, USA

problem #1

Dec 022011

MKT 6-cyl

  • 26,000 miles
Sun roof exploded showering driver and passenger with shards of glass cutting hands and arms. I believe the sun roof should be laninated glass.

- Northville, MI, USA