3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,000 miles

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problem #1

Nov 102022

MKT

  • 45,000 miles
The contact's grandmother owned a 2012 Lincoln MKT. The contact stated that when his grandmother was starting the vehicle, she experienced a loss of power steering assist. The power steering assist warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering column needed to be replaced. The contact was made aware of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The contact's grandmother was then offered and agreed to a trade-in. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 45,000.

- Fairmont, WV, USA

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