10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 49,857 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I received a recall letter from Lincoln in early 2020 for a recall on rear suspension tow links. I called the dealer and they said the parts are not available and will have them at the end of the year. I called them in October and they still saying no parts, yet the I called the parts department and they have the parts available if you wana buy it yourself. I drive this car in limousine service and this is such a safety concern not only for me but for the passenger sitting in the back. The customer service at Ford dealerships sucks.
- Queens Village, NY, USA
The contact owns a 2014 Lincoln Mkt. The contact received notification of NHTSA campaign number: 20V072000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West herr Ford Lincoln service (10 campbell blvd, getzville, NY 14068, (716) 688-5464) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Buffalo, NY, USA
1-head light front right side is working 5 min and closed direct I go mechanic is not funded any problem 2- my car have 2 recall I going delar premier 152 58th St brooklyn NY 11220 and side I just make 1 recall number 20E01 powertrain control module reprogramming other recall number 20V072 rear suspension toe link replacement becuse delar tell me not have part and tell me coming back after 3 month why I see recall and dealer not have part and not fixed please I need help see attach is bill for just 1 recall dealr doit other one no need maked I used car is very bad suspension rear and I see dealer dont care customer
- Brooklyn, NY, USA
The contact owns a 2014 Lincoln Mkt. The contact received notification of NHTSA campaign number: 20V072000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated recall was issued in Feb. 20, 2010 but 7 months later no solution for the recall. Dealer has been contacted.
- Syracuse, NY, USA
I was driving East on rte. 95 in the bronx, NY on wed. Feb, 19, 2020 at approx. 10:15 am. I was in the middle lane of a 3 lane highway, the car is equiped with gps and it shows I was driving at 53 mph. All of a sudden the vehicle turned left into the jersey barrier bounced off and up and turned 180 degrees and drove across all 3 lanes. Luckily no other car was involved. All air bags deployed except steering wheel and dashboard. The drivers' side front of vehicle was smashed. The rear axle turned towards the drivers side
- Stamford, CT, USA
The contact owns a 2014 Lincoln Mkt. The contact stated that while driving at various speeds, the control arm failed causing the contact to lose control of the vehicle. As a result of losing control of the vehicle, the passenger side of the vehicle sustained damage. The vehicle was taken to dealer for diagnosis however details were not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 53,000. The VIN was not available.
- San Francisco, CA, USA
- Saxis, VA, USA