10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 13,077 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
O.C. Welch Ford-Lincoln of Hardeeville, SC 29927 has not completed the safety recall on the airbags for the 2010 Ford Lincoln MKX. After trying to get them to repair the airbags for over a year, they finally fixed the passenger side airbag. They originally stated they had the parts to fix driver's side, but told us they were on back-order. They said they would get in touch with us once the parts came in. It has been over 5 months and we have not heard anything from them in regards to fixing the driver's side airbag.
- Beaufort, SC, USA
Takata recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Beaufort, SC, USA
The contact owned a 2010 Lincoln MKX. The contact stated while driving at 30 MPH and crossing an intersection, another vehicle crashed into the passenger-??s side of the vehicle and pushed the vehicle into oncoming traffic. As a result, another vehicle crashed into the driver-??s side of the vehicle. The contact was knocked out unconscious. The contact was later informed that the driver-??s side air bag had exploded and projected sharp fragments that caused injuries to her body. The contact was transported to the hospital with the assistance of emergency units. The contact was diagnosed with a subdural hematoma on both sides of the brain, six broken ribs, bruised sternum, subdural hematoma on the right breast, knee injuries, neck stenosis, bruises on the ankle, and on the entire right side of the body. Additionally, the contact sustain brain hemorrhage that required brain surgery. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,000. The contact stated that the passenger side airbags were replaced. While waiting for the parts to replace the driver side airbags, the accident occurred and caused harm to the contact.
- Houston, TX, USA
Takata Recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Clemmons, NC, USA
The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chandler, AZ, USA
Takata recall. The contact owns a 2010 Lincoln Mkx. The contact received notification of NHTSA campaign number: 19V001000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rivertown Ford (1680 whittlesey rd, columbus, ga 31904, (706) 653-7420) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Columbus, GA, USA
Takata recall. The contact owns a 2010 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Weikert Ford (21399 us-27, lake wales, fl 33859, (800) 472-6973) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Lake Wales, FL, USA
Takata recall. The contact owns a 2010 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cannon Ford Lincoln (904 N davis ave, cleveland, ms 38732, (662)-843-2785) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Miami, FL, USA
Takata inflators: We haven't had a problem yet but the last few years the front driver's and passenger's airbags have rattling noises when on bumpy roads. Hearing the rattling noises makes me believe there are parts loose in both which could put the driver and passenger in danger. I have been patiently waiting for a recall. If I choose to have them replaced on my own, will I be reimbursed? it is very scary hearing what happens to these airbags and I think hearing the rattling makes our car one of the ones a danger and should be on recall please. I did report it to Ford dealer but they did not record my concern, we were all thinking we'd be on recall list. Please, please consider my vehicle for recall.
- Yorktown Hts, NY, USA
Takata recall. The contact owns a 2010 Lincoln Mkx. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called parks Lincoln of tampa dealer ((888) 312-3999, 10505 N Florida ave, tampa, fl 33612) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Lithia, FL, USA
Hello, I have contacted my Ford dealer they do not have cars available to rent. I had to borrow a car for vacation because of the passenger side airbag. I have a claim number case-14975694-V6N7G6. When will this be resolved ? my complaint is that I need a rental car and the dealerships do not want to rent. And this is very dangerous!!! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
- Maurertown, VA, USA
I have received information about the airbags for my vehicle, I have been waiting to get a reply for the repairs for the airbags. As of today no incident has occurred.
- Austell, GA, USA
Takata recall. The contact owns a 2010 Lincoln Mkx. The contact received a recall notification for NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The dealer (bill alexander Ford Lincoln Mercury, 801 E 32nd St, yuma, AZ 85365, 928-344-2200) was contacted and confirmed that parts were not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Yuma, AZ, USA
Takata recall - this vehicle has been parked in our garage for 8 months. This vehicle has 73,000 miles & is in excellent condition. I have my doubts that this vehicle will ever be repaired to drive again. I have received 2 letters from Lincoln advising of the problem; however, no notice of if & when this vehicle will be repaired. I believe this delay belongs to Lincoln & this vehicle should be replaced with a 2018 vehicle that is drivable.
- Ruidoso, NM, USA
Takata recall. The contact owns a 2010 Lincoln Mkx. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The dealer (purvis Ford Lincoln, Inc., 3600 jefferson davis hwy, fredericksburg, va 22408, 1-540-898-3000) was contacted and confirmed that the parts were unavailable for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Woodford, VA, USA
My breaks sound like air is flowing out when I push on them & the lock up, this seems to be a problem with tons of Mkx !! so why is there no recall!!!! my daughter was driving the other day and the breaks completely lock up in her, she almost wreaked!!! I know there are recalls on other Mkx 2010!! there needs to be one in all of them because someone is going to get hurt due to them!!
- New Braunfels, TX, USA
Takata recall. The contact owns a 2010 Lincoln Mkx. The contact received notification of NHTSA campaign number: 18V046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. Causeway Lincoln of manahawkin (375 NJ-72, stafford, township, NJ 08050, (609) 597-8083) confirmed part unavailability and was unable to verify when the part would be supplied from the manufacturer. The manufacturer was contacted to determine if they could verify when the part would be supplied to the dealer. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Little Egg Harbor, NJ, USA
Takata recall was in June of 2016 and all I have from the Lincoln motor company saying parts may become available in the spring of 2018, with no indication when my car will be fixed. They say do not use the front passenger seat which makes the car virtually useless for a family of 5. is this acceptable?
- Deltona, FL, USA
This is in regards to the takata recall. I received my first letter from the Lincoln motor company regarding the recall July 2016. The issue has yet yo be taken care of and almost two years has passed. This is something I believe to be extremely important especially for the passenger in my car, which most of the time is family. Every since I've received this letter I try not to have anyone sit in the passenger seat for their safety, but has definitely become inconvenient.
- Fairbanks, AK, USA
- Houston, TX, USA