2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,500 miles

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problem #2

Aug 192022

MKX

  • 96,000 miles
The contact owns a 2013 Lincoln MKX. The contact stated that on several occasions while the brake pedal was depressed, extreme pressure was needed to stop the vehicle. No warning lights were illuminated. The vehicle was taken to a Mr. Tire to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 96,000.

- Gaithersburg, MD, USA

problem #1

Jul 012021

MKX

  • 31,000 miles
The contact owns a 2013 Lincoln MKX. The contact stated while his wife was driving 35 mph and coming to a stop, the brake pedal was depressed but hesitated to respond causing 30 feet stopping distance delay. The contact stated that the brake pedal was soft. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power brake booster had failed, and the failure was related to an unknown recall. The vehicle was not repaired. The contact stated the failure reoccurred while driving. The vehicle was taken to the dealer, who informed the contact that the vehicle could not be repaired under the unknown recall since the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the repair would not be completed under the recall. The vehicle was not repaired. The approximate failure mileage was 31,000.

- Arlington, TX, USA