10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
37,016 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Mar 062023

MKX

  • miles
I was driving to work & my vehicle started making weird noises. I parked at work & had it towed to my mechanics shop. For some reason my differential had gone out for no reason

- Amanda , OH, USA

problem #13

Dec 292022

MKX

  • 43,225 miles
The contact owns a 2013 Lincoln MKX. The contact stated while driving 55 MPH, the vehicle began to lose power. The accelerator pedal was depressed but the vehicle failed to respond. The power train warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to an unknown GMC dealer who restarted and test-drove the vehicle. The dealer diagnosed that no issues were found. An unknown Lincoln dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,225.

- Kenosha, WI, USA

problem #12

Jan 062019

MKX

  • miles
The brake booster went out, as well as the PTU

- Loganville, GA, USA

problem #11

Nov 302021

MKX

  • miles
11.30.2021 REVERSED OUT OF DRIVEWAY, SHIFTED INTO 'DRIVE'. STOP SIGN AT INTERSECTION AND TURNED LEFT ONTO STREET. THE TRANSMISSION LUGGED, NOT IN GEAR, THE RPMs RAN HIGH (ON DISPLAY) AND THEN RE-ENGAGED AND INTO FORWARD MOTION. NO WARNING LIGHTS OR SOUNDS. CLEAR DAY, 60d, FORTUNATELY NO TRAFFIC.

- Corpus Christi, TX, USA

problem #10

Nov 082021

MKX 6-cyl

  • 20,000 miles
The contact owns a 2013 Lincoln MKX. The contact stated that while driving at various low speeds, a burning odor was detected. The burning odor affected the contact's asthma. Additionally, there was fluid leaking onto the garage floor. The vehicle was taken to an independent mechanic and diagnosed with fluid leaking from the transfer case. The vehicle was not repaired and remained with the mechanic. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and due to the age of the vehicle, it was not covered. The manufacturer advised the contact to have the vehicle repaired by the dealer, and the dealer could request financial assistance on the contact's behalf. The failure mileage was approximately 20,000. Vehicle has not been repaired.

- Massillon, OH, USA

problem #9

Nov 202020

MKX

  • 75,000 miles
My transfer case in my car broke and I just bought this car in August. Is it from the recall?

- Scottsbluff, NE, USA

problem #8

Feb 032020

MKX

  • 48,000 miles
I took my 2013 Lincoln Mkx for maintenance. I was told that my power transfer unit, (ptu) was defective, it is a sealed unit and being an integral part of the drive train, it needed to be changed. Vehicle was stationery. I contacted Lincoln to see why an essential part should have failed. I was told there are no recalls, nothing could be done. 1.other people had similar issues. 2. the police cars were equipped with coolers so that the ptu would not overheat. 3. the cars with the ptus sold overseas were given a drain plug. 4. Ford switched the makers to a new one because of the incidents. I sent an email to nancy joy falotico, president, the Lincoln motor company, not hearing I called the executive offices, I received a call from another rep. Who was responding for Ms. Falotico, she said again, nothing could be done. Keep your receipts and if there should be a recall you can get reimbursement. The malfunction of this part could have catastrophic results. Lincoln motors gave the BBB an unacceptable response. 2.contacted attorney general's office of ct response not acceptable. Same response as twas sent to BBB. 3.reccommended to contact you. 4. letter from Ford tried to make it just a warranty issue. It obviously has nothing to do with warranty.

- Fairfield, CT, USA

problem #7

Jan 012016

MKX

  • 45,000 miles
In regards to my 2013 Lincoln Mkx, the automatic transmission frequently does not engage in park --- about half the time. When stationary, the automatic transmission gear shift lever is pushed into the "P" position, but the vehicle warns via a dinging and dash warning that it is not in park. Stationary locations include my garage, which is level, and public parking lots, which are typically level in my area. There is an existing recall for the 2013 Lincoln Mkx (ntsa campaign number: 14N393000), which regards a defective "half-shaft disengagement". it includes comment that until repaired, when stopped to engage the parking brake or the vehicle could roll away. I do not know whether that recall involves the problem with my Lincoln. A search was performed on your website for a recall on my vehicle using its VIN, but no recall was found.

- El Centro, CA, USA

problem #6

Dec 272019

MKX 6-cyl

  • 72,000 miles
The contact owns a 2013 Lincoln Mkx. The contact stated while her husbands friend was driving at approximately 60 mph, the vehicle felt as if they went over cement blocks and made a loud noise. There were no warning lights. The driver merged off the road. The vehicle was towed and taken to a local mechanic for a diagnosis. The vehicle was diagnosed that the bolts were missing and the bolts at the end of the driveshaft fractured. The vehicle was not repaired. The manufacturer was contacted and informed that the VIN was not included in NHTSA campaign number: 14V393000 (power train). The failure mileage was 72,000 and the VIN is ([xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Smithfield, PA, USA

problem #5

Jul 012014

MKX 6-cyl

  • 14,000 miles
The contact owns a 2013 Lincoln Mkx. While driving 50 mph, the vehicle downshifted on its own. The vehicle was coasted to the side of the road and restarted. The failure also occurred while accelerating from a stop. The vehicle was taken to robinson brothers Ford (11455 airline hwy, baton rouge, la 70816, (225) 293-8900) multiple times, but the failures could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was waiting for a call back. The failure mileage was approximately 14,000. Issues also occurs at lower speeds when excelorating when try to move at stopped, traffic light or stop sign

- Baton Rouge, LA, USA

problem #4

Sep 112019

MKX

  • 39,000 miles
When driving the wrench icon pops up and then the car goes into limp mode. The only way out of this is to put the car in park press the stop button then restart the vehicle. This happens every couple of weeks. I called the dealership in memphis and they couldn't tell me what to do other than to bring the car in for 4-5 days and they would try to determine the problem.

- Cordova, TN, USA

problem #3

Jun 012018

MKX

  • 58,000 miles
2013 Mkx does not recognize when gear shifter has been moved to "park". error message light "shift to park" comes on. P light is not illuminated. Driver has to repeatedly shift from park to another gear (neutral, drive, park, reverse) and back to park until P is illuminated and recognized to be in park. Vehicle is stationary when this occurs. This began in early 6/2018 and occurred intermittently until a new gearshift switch fp #gt4Z-3F988-B was installed on 6/22. This error has been frequently reported in multiple Lincoln and other forums.

- Southfield, MI, USA

problem #2

Jul 242017

MKX

  • 59,000 miles
The contact owns a 2013 Lincoln Mkx. On several occasions, while driving 75 mph, the engine stalled and lost power. Also, the power train faulty indicator illuminated. The vehicle was taken to the dealer (bill hoof Ford Lincoln, located at 1500 N morrison blvd, hammond, la 70401, (985) 345-1590), but no diagnostic codes were found and the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.

- Walker, LA, USA

problem #1

Jun 232017

MKX

  • 45,000 miles
When you put the gear shift in park and turn the SUV off, the warning light will come on the dashboard stating that the vehicle is not in park. You have to either restart the SUV and take it out of park a few times or do not restart and hit the button on the shifter a few times to get the light to turn off. This is a reoccurring issue that has occurred since 2015.

- Ridgecrest, CA, USA