10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,098 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In 2019 the rear liftgate on my 2016 Lincoln MKX would open correctly and then immediately start automatically closing causing whomever was standing at the rear of the vehicle to abruptly jump out of the way of the closing hatch to avoid serious injury. I am a 73 year old woman and my husband is 75. If we were unable to get out of the way of this malfunctioning closing hatch, this could result in serious injury or death. This issue was repaired under warranty by the dealer on December 19, 2019. Yesterday on April 28, 2023, this malfunctioning rear hatch issue started again almost caused serious injury to my young niece.
- Wellington, FL, USA
I'm not sure if this is considered a design flaw, but I do consider this a safety issue. While driving, I have reached over to press the button to turn on my radio and my car has turned off and I have to come/roll to a complete stop to restart the car. After this happened a few times, I realized I was pressing the button located next to the radio button. The button I was pressing was the start/stop button. Luckily I have done this while driving around my small town, but it would cause an accident if this happened on a 4-8 lane highway. In order to make sure this does not happen again, now I consciously look over before I turn on my radio which means I take my eyes off the road for a few seconds. I wish I could have been aware of this when I bought car to avoid this ever happening. I am providing a picture to show the setup of the buttons. This occurred after I purchased my vehicle in 2017, but I happened upon this website and felt this warranted a complaint.
- Moultrie, GA, USA
Car is getting carbon monoxide in the cabin of the car with a strong sulfur smell, especially after hard acceleration. Car is back at Lincoln for the second time trying to repair the problem. I believe the car is back drafting the fumes into the car at the rear of vehicle.
- Ocala, FL, USA
Carbon dioxide come into cab every time you press on gas.I have carbon dioxide monitors to prove it happens Lincoln has tried to fix it 3 or 4 times.there answer, they cannot fix problem this problem has showed up in other vehicles. The engine is 6 cylinder model
- Freehold, NY, USA
While driving highway speeds of 65-70 mph I can hear air coming from the top of the window where the felt meets the window. Unable to put had at window to see if air can be felt coming out window while driving.
- Indianapolis, IN, USA
Back tail gate came back up after thought to be closed. Causing damage to the lift gate hitting the top of the garage door.
- Greenville, MI, USA
Car is moving at highway speed and suddenly shuts off completely and stops. Luckily car behind was able to stop avoiding a rear-end collision. My wife who was driving denies touching any shifting buttons on the dashboard. However, due to the location of the start/stop engine button it is very possible to touch the stop engine button if trying to adjust the radio or climate controls which are located adjacent to the stop/start engine control button. This is a design flaw! while you must depress the brake to start the car, all you need to do is brush the control button to stop everything while moving.
- Houston, TX, USA
The smell of exhaust in the car, they tried to fix it 3 times. With ac on and you down shift it come out of ac vents, this problem exist since I bought car. I ask dealer to put sensors in car to see if it exhaust, but they keep trying there methods
- Freehold, NY, USA
Since purchasing brand new in November 2015, vehicle has emitted strong sulphuric smell in cabin when accelerating from any speed or from stationary position.
- Denham Springs, LA, USA
The vehicle when accelerating lets exhaust and carbon monoxide into car interior. Took the SUV to dealer and has been worked on several times with no fix. Ford Motor Company field engineer was unable to fine and recommend a repair. Asked Ford to repurchase vehicle but they refused saying its norm for the SUV. They did not give any regulations or anything that would support this as we should not have to breathe gas fumes when traveling down a highway. We were told not to use interior circulation and it would help, not to use air the vehicle when accelerating lets exhaust and carbon monoxide into car interior. Took the SUV to dealer and has been worked on several times with no fix. Ford Motor Company field engineer was unable to fine and recommend a repair. Asked Ford to repurchase vehicle but they refused saying its norm for the SUV. They did not give any regulations or anything that would support this other than them just making a statement hoping we go away, we should not have to breathe gas fumes when traveling down a highway. We were told not to use interior circulation and it would help, not to use air conditioner on max. The cabin on car fills with the gas fumes and makes us tired and fatigue when driving for extended period of time. We purchase a luxury SUV as Ford would have you to believe but it actually more like a gas chamber having to breath this seems a little too much. I hope the NHTSA can get Ford to acknowledge they have a problem and make them take it seriously and get rid of what is causing the problem.
- Mount Vernon, IN, USA
Lincoln 2016 Mkx SUV is only 7 months old and has the following problems: 1. where the a pillar trim panel and headliner meet on left top side, the a pillar trim panel and edge of headliner would not stay (pulling away) under rubber weather strip on front left door (5/12/16). Car was stationary. 2. the rubber weather strip on the front edge of rear door was loose and would pull off when door was opened (5/12/16). Car was stationary. 3. the right side of the front bumper cover pulled away at the top where the bottom of headlight assembly and top of bumper cover meet (clips, etc. Not holding it snug), 6/15/16. Car was probably stationary. This is too many problems for SUV that is only 7 months old. Thanks,
- Randallstown, MD, USA
I was driving on city street when all of sudden I had no gas power the engine started reeving up on high. I was able to pull over to the side of the street. I continue to turn off the vehicle and restart it after a few attempts I was able to drive for a short distance it happen again I needed a tow to the dealer the problem was identify as the body throttle this item is causing not only my vehicle but other customers vehicle problems. I feel you should know about this issue because I could've been on the highway when this happen to me and more serious I could've been rear ended. Today is May 9th I haven't received my vehicle yet it's still at the dealer. The service dept. Chuck at dana stated that it might be another week before I get my car back. He stated there are a lot of order for the part.
- Staten Island, NY, USA
Led adaptive headlights are said to move in coordination with the steering angle when headlights are activated but do not. Even when set to automatic mode, headlights will only illuminate in the direction in which the vehicle is pointing partially blinding drivers in the oncoming traffic. Additionally the manual states on vehicle startup we should see the lamps track to a "predetermined position" then center. Mine does not do this. I also made sure to drive above 5mph and turned my wheel for very sharp into shallow turns. The manual also shows a whole sub menu just for the adaptive lighting. I also do not have this menu. Lastly there is supposed to be a digital speedometer in addition to the analog speedometer in the settings menu, there is not one. The owners manual clearly states that in order to activate this feature you must go to settings menu under trip1 trip 2 and select the feature. Its not there and make looking down at the very tiny numbers on the analog speedometer difficult during driving and takes your attention away from the road.
- Woodbridge, VA, USA
Vehicle engine shuts down at stops or stop-and-go traffic while vehicle is in drive. Error displayed on tachometer screen reads "full accessory power active". once engine stops, all electrical continues to work. There is no warning when this happens. You can put car in park and restart, and issue resolves, but happens randomly. This is a brand new vehicle with less than 800 miles.
- Irving, TX, USA
- Bulverde, TX, USA