10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
832,500 miles

About These NHTSA Complaints:

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problem #4

Feb 172021

MKZ

  • 140,000 miles
Driver side seat wormer was on started smelling plastic and it started smoking attached is the picture of it.

- Washington, MI, USA

problem #3

Oct 102019

MKZ

  • 110,000 miles
Heated seat heating element is open. If someone turns the heated seat on, it could cause a short and create a fire in the seat cushion. Vehicle could me stationary or moving.

- Blue Ash, OH, USA

problem #2

Jan 312019

MKZ

  • 3,000,000 miles
Used remote to start car and after a I got in I smelled smoke. I looked around and seen smoke coming from the passenger seat. I got out and opened the passenger side door and smoke came pouring out from under the seat. The heating unit caught the seat on fire.

- Bancroft, MI, USA

problem #1

Dec 022018

MKZ

  • 80,000 miles
The heating element in the driver's seat is known to go bad in the 2007 models and I think some 2008 Ford models vehicle also. When I push the electric heat seat button it will turn red for a minute but the heating element will not work in the back or in the seat area of the driver's side. Other people I know have had the same problem with their Ford same here different model and make and have found the solution to be a new wiring harness / connector to replace the factory one apparently one of the wires burnt out from the factory causing it to short. Are videos of this on youtube thank you for any and all help. It started by getting extremely hot and turning off really quick on its own and every time after that turning off quicker and quicker until it would not turn back on only show the red light for a brief minute.......... I have enclosed pictures information for the airbags on the passenger side that are suggested to be replaced again any help in resolving these problems would be greatly appreciate it thank you for the time.

- Browns Mills, NJ, USA